Everi
Software Application Engineer I - Las Vegas - Hybrid
Job Location
Enterprise, NV, United States
Job Description
Software Application Engineer I - Las Vegas - Hybrid
Department: Loyalty Development
Employment Type: Full Time
Location: Las Vegas, Nevada - FinTech Innovation Center
Reporting To: Manager Software Application
Description
Be a part of Everi's FinTech Loyalty Services team helping to support loyalty products in casinos nationwide! You'll be an integral part of the team helping to ensure Everi products within the casino are functioning at their full potential. If you have great customer service, problem solving, and communication this is the role for you!
What Will You Be Doing?
Building on a solid culture and resounding positive feedback from Everi employees, Everi continues to receive recognition as a Top Workplace in 2021, 2022, and 2023.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case's facts and circumstances. A reasonable estimate of the current range is $ 73,900- $ 84,300 annually.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
** For All External Staffing Agencies **
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.
#LI-MW1
Location: Enterprise, NV, US
Posted Date: 11/21/2024
Department: Loyalty Development
Employment Type: Full Time
Location: Las Vegas, Nevada - FinTech Innovation Center
Reporting To: Manager Software Application
Description
Be a part of Everi's FinTech Loyalty Services team helping to support loyalty products in casinos nationwide! You'll be an integral part of the team helping to ensure Everi products within the casino are functioning at their full potential. If you have great customer service, problem solving, and communication this is the role for you!
What Will You Be Doing?
- Exercises discretion and independent judgment in configuring, monitoring, and testing software applications.
- Partner with internal teams on deployment activities, including software version updates, bug fixes, patches, enhancements, installations, troubleshooting support, development and distribution of software guides, and remote management support.
- Exercises discretion and judgment resolving customer issues or difficulties in a manner consistent with Everi best practices; developing necessary actions ensuring optimal levels of customer satisfaction provides appropriate customer support and success.
- Serves as point of contact for communications with customers and internal teams; communicates software errors and recommends improvements for product development.
- Customarily and regularly performs hardware testing and software quality assurance / acceptance testing.
- Follows departmental procedures meeting customer and client needs in an innovative and resourceful manner.
- Regularly provides technical assistance to product / project engineering client success, help desk and training teams.
- Learning to develop an expert level of product knowledge and respective applications.
- Bachelor's degree in engineering, IT, Computer Science or equivalent work experience in a related field required
- Up to 3 years of experience working with software and hardware in a complex business and system environment
- Advanced Microsoft Windows background
- Experience in writing SQL queries
- Some experience in programming, helping with debugging, and troubleshooting issues (Note this is not a developer role)
- Excellent problem solving and analytical thinking skills
- Ability to work independently without much supervision
- Prior experience in gaming industry is preferred
- Competitive salary and benefits package.
- Comprehensive healthcare benefits, including medical, dental, vision, pet insurance, gym reimbursement, and more!
- Retirement savings plan with employer match.
- Discretionary Time Off (DTO) - No more "banking hours" to take a day off and the perfect way to prevent burnout and improve productivity.
Building on a solid culture and resounding positive feedback from Everi employees, Everi continues to receive recognition as a Top Workplace in 2021, 2022, and 2023.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case's facts and circumstances. A reasonable estimate of the current range is $ 73,900- $ 84,300 annually.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
** For All External Staffing Agencies **
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.
#LI-MW1
Location: Enterprise, NV, US
Posted Date: 11/21/2024
Contact Information
| Contact | Human Resources Everi |
|---|