Java Support Engineer - Troubleshooting

Job Description : Key Responsibilities : - Provide technical support and troubleshooting for Java-based applications, ensuring timely resolution of issues and minimal downtime. - Manage and maintain applications built with Spring Boot and Microservices architecture, handling incidents, debugging issues, and implementing solutions. - Collaborate with the development team to implement minor enhancements and bug fixes as needed, ensuring seamless functionality and high-quality performance. - Monitor application performance, perform root cause analysis for recurring issues, and suggest improvements to prevent future problems. - Assist in deployments, configurations, and release management activities, working closely with DevOps and infrastructure teams. - Document support procedures, troubleshooting steps, and application knowledge base for future reference. - Collaborate with cross-functional teams, including QA, Product, and DevOps, to ensure all support processes are aligned with best practices. Qualifications & Skills : - Bachelor's degree in Computer Science, Information Technology, or a related field. - Strong expertise in Java, with experience in application support and maintenance. - Proficient in Spring Boot and Microservices, with a deep understanding of REST APIs and distributed systems. - Experience in debugging, log analysis, and performance monitoring tools for Java applications. - Knowledge of DevOps practices and tools (e.g., Jenkins, Docker, Kubernetes) is a plus. - Strong problem-solving skills, with the ability to diagnose complex issues and provide effective solutions. - Excellent communication skills to interact with both technical and non-technical stakeholders. Preferred Traits : - Ability to work in a high-pressure environment and manage multiple priorities effectively. - Proactive approach to identifying potential issues and implementing preventative measures. - Strong organizational skills and attention to detail for maintaining documentation and processes. (ref:hirist.tech)

Location: chennai, IN

Posted Date: 11/22/2024