Nutanix Developer

Role : Nutanix Location : Bangalore Experience: 5 - 10 Yrs Employment Type : Full Time, Permanent Working mode : Regular Notice Period : Immediate - 15 Days As a Tier 2 Engineer within the MS Nutanix support team, you will be responsible for providing technical support to global HPE customers utilizing Nutanix hyper-converged infrastructure. You will leverage your strong administrative, operational, and management skills to resolve customer issues efficiently and effectively. Key Responsibilities : - Customer Support : Resolve customer issues through telephone, email, or remote sessions. - Issue Escalation : Identify and escalate critical issues to vendors in a timely manner. - Knowledge Sharing : Contribute to internal knowledge base and community forums. - Collaboration : Work closely with other technology teams to diagnose and resolve complex issues. - Documentation : Maintain accurate and up-to-date documentation for Nutanix infrastructure. - Performance Monitoring : Monitor Nutanix infrastructure performance and optimize as needed. - Problem Management : Conduct post-incident reviews and root cause analyses. Required Qualifications : - Bachelor's degree in Engineering or equivalent. - Minimum 5 years of relevant experience in Enterprise Managed Service environments. - Strong administrative, operational, and management skills in Nutanix. - Certification in Nutanix (NCP-MCI) or VMware (VCP) is a plus. - Experience with ITIL frameworks is beneficial. - Ability to work in a 24/7 support environment. - Excellent written and verbal communication skills. - Strong customer focus and ability to work with diverse cultures. Technical Skills : - In-depth knowledge of Nutanix hyper-converged infrastructure. - Experience configuring Nutanix hardware, software, and networking components. - Proficiency in Nutanix command line interface. - Experience integrating Nutanix with backup and disaster recovery solutions. - Familiarity with Nutanix performance monitoring and optimization techniques. - Experience with VMware vSphere products. - Understanding of DHCP, DNS, and Active Directory. - Basic knowledge of Linux operating systems and physical network/storage technologies. Non-Technical Skills : - Excellent problem-solving and analytical skills. - Ability to work independently and as part of a team. - Strong organizational and time management skills. - Commitment to delivering high-quality customer support. - Ability to adapt to changing priorities and technologies. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 11/22/2024