Medical Equipment Administrator

Company Overview

Trauma Resus was founded in 2005 by healthcare professionals, who recognised the need for non-healthcare professionals to be able to provide lifesaving assistance in advance of the emergency services. In addition to its European operation, Trauma Resus is also incorporated in the USA, where it is headquartered in New York.

While basic first aid has a role to play, many organisations find themselves in a scenario where help is not readily available, and they need to be more self-sufficient during a medical emergency. This is where advanced first aid comes in, and Trauma Resus specialises in empowering organisations to implement an emergency response that fits their risk profile. With one overarching aim Trauma Resus wants to “improve casualty care, improve casualty outcomes and ultimately save lives”

Trauma resus is part of Gibb Group - the industry’s leading provider of PPE and MRO products and services as well as one of the energy sector’s most experienced, qualified suppliers. Available globally, our extensive product range is backed by in-house expertise that adds value and ensures our clients’ Offshore teams and assets are protected at all times.

Discover more at www.gibbgroupltd.com

Role Summary

The post holder will deliver the main administrative function of the medical products division and assist with all aspects of the medical product supply to various organisations from different industries, across the worldwide client group of Trauma Resus. The ideal candidate will have warehouse experience within a fast-paced, highly pressurised warehouse environment. Occasional international travel may be required in line with company growth.

What you’ll be doing

• Processing of goods (and their unique identifiers) in and out using the inventory management system and the electronic record-keeping system
• Maintaining stock records (including expiry dates, lot/batch numbers) for compliance and completing all necessary administration and recording in accordance with Company guidelines.
• Assisting customers with the record keeping of their medical products via the electronic record-keeping system.
• Assisting with the picking, packing and dispatching of goods locally and internationally
• Assisting with the maintenance of the online product catalogue and electronic record-keeping system (including e-store)
• Assisting with the replenishment and servicing of rental items, ensuring electronic records are kept up to date.
• Raising purchase order numbers with suppliers
• Ensuring warehousing goals are met.
• Assisting with the monthly stock take of warehouse items, checking inventory numbers and goods for any damage
• Maintaining good working relationships with customers and suppliers
• Communicating effectively and working closely with colleagues in the team and in the office.
• Reporting any concerns, problems, incidents, or accidents to the Global Head of Medical Products in accordance with Company policy.
• Dealing with customer enquiries via email and telephone
• Adhere to all Company Health & Safety, Quality, and Security compliance standards.
• Additional/ad hoc duties as required to meet the needs of the business.

What we’re looking for

• We invite applications from candidates who can demonstrate:
• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements

Qualifications (Essential)

• 5 x GCSE grade C or above or equivalent
• Full UK driving license

Qualifications (Desirable)

• Microsoft Office 365

Experience (Essential)

• Working independently and within a team
• Working within a fast-paced environment
• Administrative experience

Experience (Desirable)

• Knowledge of medical products
• Warehouse experience
• Customer service

Knowledge and skills (Essential)

• Good Communication Skills with a courteous manner
• Ability to work under pressure
• Proactive and a self-starter who is able to multi-task
• Strong attention to detail and a high focus on accuracy
• Excellent organisation, prioritisation and administration skills
• Ability to work independently as well as part of a team
• Reliable and trustworthy with a good work ethic

Knowledge and skills (Desirable)

• Negotiation skills