Family Law Administrator

Key Tasks and Functions:

• Finance: Ensure that, as required, all transactions are completed as required and as per the Firm’s procedures; As and when required, receive funds from Clients and ensure that this is handled in line with the Company’s procedures.
• Secretarial: Prioritise work on a daily basis ensuring that key tasks or requests for urgent work are dealt with in a timely fashion; Liaise with the relevant Director / Fee Earner on a daily basis so as to keep up-to-date with demands from the Fee Earner and others; Deal with all photocopying and scanning as required; Ensure that all files for which you are responsible for are maintained in a tidy fashion in line with the Firm’s standards; Use the LEAP system to open new matter files, ensuring that all relevant documents are sent to the client, and that Risk Assessment documents are placed on the file; Conduct identity and conflict checks and log results on the LEAP system (as required), ensure electronic copies of ID are placed on the File; Type and complete dictation for which you are responsible for completing, ensuring that this is accurate, error free, and proof read before presenting to the relevant Director / Fee Earner; Deal with typing in a timely manner, ensuring that those identified as “urgent” or “top priority” are addressed first; Ensure that the relevant Director’s / Fee Earner’s matter files are filed appropriately.
• Reception Duties (if required): As required, provide emergency Reception duties to cover lunch breaks, holidays, absence and natural breaks for the main Receptionist; Receive calls from Clients and others and direct these to the appropriate person; Take full and concise messages and convey these by email to the appropriate recipient; Deal with all telephone calls in a courteous and professional manner; Welcome visitors to the Firm as and when they arrive, and inform the right person that their visitor has arrived; Ensure that all security procedures are followed for allowing individuals to enter the premises.
• Quality & Compliance: Promote quality at all levels of performance and services within the Company; Ensure compliance with the Company’s Quality Policy, Systems, Procedures and the Company Manual; Ensure compliance by the Company and its offices with all Professional Rules; Comply with the requirements of the AML Regulations and instructions from the Firm’s MLRO; Ensure personal compliance with the current version of the SRA Handbook and Code of Conduct 2011; Ensure personal compliance with the current version of The Solicitors’ Regulation Authority Solicitors’ Accounts Rules 2011; Ensure personal compliance with the post holders obligations as defined by the GDPR.
• Services: Assist the Director / Department Head / Team Leader as appropriate in actively encourage cross selling of services provided by other Departments; Assist in, and contribute to the development and introduction of services that meet the needs and expectations of clients.
• Administration: Keep accurate up-to-date records of time and money; Avoid write-off’s, claims and complaints; Disclose any write-off’s, claims and complaints.
• Training and Development: Committed to self development (and the completion of the required annual Continuing Competence Development/CPD if applicable and as required); Keep up-to-date with changes in legislation and procedures.
• Personal Requirements: Personally highly motivated, proven teamwork skills, skilled in mediation and negotiation; Excellent team player; Professionally experienced in family law; Committed to own self personal and professional development; Proven planning skills and abilities; Proven problem solving and opportunist skills; Maintaining effective professional and personal relationships with all members of the Firm.

Salary: Between £18,000 and £25,000 depending on experience