Account Manager, Lead Gen

ABOUT BAD MARKETING:We're a team of 170+ passionate leaders and creatives who have worked diligently to make BAD Marketing one of the largest and most robust Growth Marketing Agencies in the world. At the core of our philosophy is the belief that excellence stems from a united team working toward a common objective: to not only help our clients grow profitably but also to provide them with an experience they can't find anywhere else.We specialize in local lead generation, e-commerce, and information marketing; catering to clients that span from auto and local shop owners, to online consumer product brand owners, online gurus selling courses or coaching, and more. Our approach to success involves more than just Bold And Disruptive strategies. We invest in our team through extensive training, continuous support for growth and learning, and the cultivation of a happy and confident company culture. For us, finding fulfillment in your career is just as crucial as excelling in it.ABOUT THIS POSITION:As an Account Manager, you will play an important role in keeping clients satisfied with our services. You will be responsible for client retention, expansion, and delivering top notch solutions for growth.RESPONSIBILITIES:Managing a list of 30-50 automotive clients, overseeing their onboarding process which spans 5 business days with daily stepsConducting introductory calls with clients (15-20 minutes) to gather information for successful onboardingHosting launch calls via video to set expectations, train clients on lead management software, and showcase final ads before pushing them live.Conducting regular check-in calls to address revenue tracking, software issues and other client concerns, ensuring their satisfaction. Maintaining client communication via Telegram group chat, with expected responses within 24 hours, typically responding within an hour for issue updatesProject managing a team of editors and media buys to ensure timely task completion.Measure success based on maintaining a churn rate of 5% or lower, impacting overall departmental growth.Thrive in a fast paced environment, contributing to team success and personal development opportunities. QUALIFICATIONS: Have a real passion for cars will make you standout. 1-2+ years of account managing experience.Any sales experience is preferredMust have amazing organizational and communication skillsUnderstand the META advertising platform and Google Ads platform at a basic level.Understand services such as Vinyl Wrapping, Ceramic Coating, PPF, Powder coating, Wheel repair, tinting, and more will give you a massive advantage.BENEFITS:Comprehensive health, dental, and vision insurance plans (US Residents Only)PTO Paid US Holidays Opportunities for professional development and advancement within the organization.A collaborative and innovative work environment with a focus on creativity and results.ADDITIONAL:9AM - 6PM EST Hybrid - onsite with one day remote W2 (US Residents Only)OUR CORE VALUES:BE BADPLAY TO WINEXTREME OWNERSHIPSOLUTIONS NOT PROBLEMSBEST IDEA WINSALWAYS BE GROWINGNOBODY IS BIGGER THAN THE TEAM