Energy Exemplar - System Administrator - IT Infrastructure

About the Position : - The IT Administrator is responsible for the day-to-day operation and maintenance of the Club's computer systems, networks, applications, and Service Desk. - Includes installing, configuring, and maintaining hardware and software, troubleshooting problems, and supporting users. - In addition, the IT Administrator is the first line of support to solve issues and works with vendors to ensure the company's IT systems are up-to-date and secure. - This position requires flexibility, patience, problem-solving, and business savvy. - Technical skills and experience are necessary, but situational awareness and people skills are equally important. - You will be helping staff and members of varying technical abilities. Key Accountabilities - Using Microsoft's modern cloud management platforms, manage, configure, and optimize the Microsoft suite of products and services, including O365, Teams, SharePoint, OneDrive, and Intune. - Administer implementing and optimizing cloud-based services and virtualized infrastructure on Microsoft Azure and AWS services, including user, tenant, networking resources, and security administration. - Administer and support Entra ID (Azure Active Directory), including users, groups, conditional access, and hybrid identity integration with on-premises Active Directory. - Maintain and optimize on-premises AD infrastructure, including DNS, GPOs, and domain controllers. - Implement SSO, enforce Multi-Factor Authentication (MFA) and security best practices across user, service principal, and device identities. - Write and maintain advanced PowerShell scripts to automate user and resource provisioning, reporting, and service configurations across Exchange Online, Active Directory, and O365. - Administer Email security and Spam filtering (e.g, Mimecast) and ensure compliance with data retention policies. - Provides technical support and administration for complex IT infrastructure, including support for servers, storage, backup, and replication systems, and IAM and core IT infrastructure applications. - Perform user administration and upgrades for SaaS applications. - Implement and maintain security best practices, including conditional access policies, encryption, and data loss prevention (DLP). - Provides production support, including problem resolution, technology moves, new user configuration and user accounts, operating system upgrades, and application support desktop/laptop rollouts. - Support security and compliance audits by providing detailed reporting on identity access management, mail flow, and data access. - Experience with Windows and Mac operating systems. - Experience with network protocols and security. - Experience with SaaS applications and tools. - Provides support for hardening, patching, and vulnerability remediation. - Research and remediate vulnerabilities at all endpoints. - Creates and maintains documentation for maintaining Windows patching schedule and executing patches/version updates. - Documents architecture diagrams, configuration procedures, and processes. Skills, Knowledge and Experience : - Solid experience managing Microsoft products like O365 services, Intune, SharePoint, Teams, AD, and Entra ID. - Proficient in Cloud computing technologies and experience working with Amazon Web Services (AWS) and Microsoft Azure. - Advanced in PowerShell scripting for automating O365, Windows, and AD management tasks. - Expertise in managing Entra ID, including conditional access, MFA, and security best practices. - Strong understanding of Active Directory, including hybrid environments and Microsoft Entra Connect. - Experience with security tools such as Microsoft Defender and Data Loss Prevention (DLP), CrowdStrike, Qualys, and Web Filtering tools. - Experience with various computer systems, networks, and applications, e.g, SSO (SAML 2.0 & OIDC), MFA, VPN, Cisco and Fortinet gear, Servers, Wi-Fi, AV, DHCP, LAN, VLANs. - Knowledge of Windows fundamentals and scripting with PowerShell/other automation tools. - Knowledge of Azure, AWS Infrastructure, and other SaaS applications and features is preferred. - User administration of developer tools like Visual Studio, Dev Ops, GitHub, Co-Pilot, and ChatGPT is preferred. - Documents and maintains all system processes, procedures, and operations manuals. - Ensures that all data and programmes are backed up and routine restores are performed. - Performs regular preventive maintenance on computers, servers, mobile and communication devices (Zoom and team rooms), and network devices, i.e, patch management and firmware updates. - Work with management to address IT shortcomings and help find and roll out automated solutions. - Assist in implementing security measures to protect the company's data and improve security posture. - Knowledge of system security standards, benchmarks, and security bulletins. - Knowledge of general IT, network, and data centre infrastructure. - Strong problem-solving and troubleshooting skills, with the ability to identify root causes and develop scalable solutions. - Excellent problem-solving and troubleshooting skills. - Ability to work independently and as part of a team. Qualifications : - Bachelor's degree in computer science, information systems, or related engineering degree. - Minimum of 5 years of experience in system administration, IT service desk at a software company. - Minimum 3 years of experience in cloud technologies, including Azure and AWS. Preferred certifications : - CompTIA A, Network , Security , Microsoft Certified Solutions Expert (MCSE) MCSA, Microsoft 365 Security Administration, AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, Azure Administrator. (ref:hirist.tech)

Location: pune, IN

Posted Date: 11/23/2024