Quality Assurance Lead - Salesforce Testing

What You'll Do : - Lead, mentor, and guide a team of QA Professionals. - Collaborate with developers, business analysts, DevOps engineers and project managers to ensure quality deliverables - Develop and implement QA strategies, processes, and best practices for Salesforce delivery projects, including projects involving other technology workstreams (E.g, Salesforce plus data integration to NetSuite). - Work closely with project teams to analyse requirements to understand project functionality and define testing strategies, ensuring alignment with client business needs and goals. - Develop comprehensive test plans, test cases, and test data for various testing levels (unit, integration, system). - Execute manual and automated testing and document/report results on implementations and customizations - Identify, document, and report on defects using appropriate tools - Establish QA metrics and KPIs to measure and improve team performance - Demonstrate appropriate testing actions to internal and external team members and stakeholders - Support client testing including defect triage, environment and data prep, and progress reporting. - Ensure that QA processes, methodologies, and best practices are documented, kept up-to-date based on tech releases, and accessible - Drive efficiency and innovation in the testing procedures including test automation frameworks and tools Qualifications : - Bachelor degree in Computer Science, Information Technology, or related field - 6 years of experience in software QA. - Experience with testing CPQ, Service Cloud and Sales Cloud applications/implementations - Salesforce Administrator certification - Strong understanding of Salesforce architecture, customization, and integration - Experience with performance testing and security testing - Experience with test management tools (e.g, JIRA, TestRail) - Familiarity with test automation tools and frameworks (e.g, Selenium, Provar) - Knowledge of Agile methodologies and DevOps practices - Excellent communication and leadership skills - Experience in building and mentoring QA teams - Experience working in cross-functional teams - Strong written and verbal communication skills - A continuous learner, innovator, and collaborator who thrives on helping people achieve more than they thought possible - together, we win as a team Preferred Qualifications : - Salesforce Advanced Administrator or other certifications - Experience with Salesforce DX and version control systems (e.g, Git) - Experience with any of Spaulding Ridge's other technology: Anaplan, OneStream, DocuSign, NetSuite, Data Integration, Data Migration, Data Analytics - Knowledge of CI/CD tools (e.g, Flosum, Jenkins) - Familiarity with Apex, Visualforce, and Lightning Web Components (ref:hirist.tech)

Location: pune, IN

Posted Date: 11/23/2024