Lead System Engineer - NetApp Storage

Position : Lead System Engineer - NetApp Storage. Exp: 5-10 Years. Location : Bangalore (ITPL, Whitefield-WFO). Job Description : - Expertise in- NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure. - Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS. - Hands on experience in ONTAP firmware update on NetApp clusters. - Experience in troubleshooting Level 2/3 issues on the NetApp filers in SAN and NAS environments. - Exposure to Cisco SAN Switches and intermediate troubleshooting skills. - Exposure to managing NetApp storage related errors and hardware failures and vendor management. - Experience in Preparation of Production referential like Runbook, Disaster recovery scenario management, managing operations on storage clusters. - Ability to plan , manage and coordinate new feature designing and development as well as run activities. - Exposure to Incident management, configuration management and capacity Management. - Exposure to Develop and maintain standard metrics for service performance analysis , component reports and service reports , based on Customer requirements. - Applied knowledge in the administration of windows and Linux servers. - Good knowledge on ITIL and experience on handling incident / change / problem on regular basis. - Good in Technical Documentation and design process and standards. - Expert on Critical incident management and SLA management. - Proven track record in the implementation and execution of documented support processes and can direct others in same. - Intermediate level experience in Python scripting and automation. - Good to have knowledge on cloud storage basics and market trend for storage services. - Enthusiast who focuses on regular upskilling and share the knowledge with colleagues. - Mentoring new team members and work towards team's success. Role & Responsibilities : - Provide recommendations to improve the NAS infrastructure , and address / mange critical issues and root cause analysis. - As a Storage administrator, ensuring stable Production on Infrastructure, maintaining resiliency, and managing disruptions is your top priority. - As an Agile team member, embrace changing requirements, prioritize customer satisfaction through timely delivery, and utilize Scrum ceremonies for collaborative planning within team goals. - Own tasks, adapt to flexible working hours during launches, and actively participate in key forums for team goals. - In Operation management, handle ITSM via INC/CHG/ALERT/REQ as per defined SLAs. - Should be open to work on 24x7 environment to manage Production stability and operations to be executed during Non-business hours. - Monitor and update Capacity Management with advanced competencies in NetApp technology. - Good to have Intermediate skills in DEVOPS and opensource tools. - Aware of cloud services and market trends on Cloud storage to contribute value to the automations. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 11/23/2024