Tech Writer

Job Description : - Responsible for developing technical/User documentation and service procedures for customers and service engineers. - Creates, develops, plans, writes, and edits User's Manual, Upgrade Procedure, Factory Automation Manual, Online Help, and Release Notes. - Conducts interviews with various users and technical/engineering/product staff to gather data for documentation. - Interfaces with functional organizations to develop content for the procedures. - Researches and converts technical information into manual and/or web-based documents for non-technical and technical users. - Conducts review meetings and discussions independently with engineering and technical staff. - Support testing and validation of new procedures and methods. Improves steps and develop new content if needed. - Follows documentation best practices, formats and templates. Learns new software, tools and techniques for high quality documentation. - Produces products that conform to the company documentation and quality assurance standards. - Recommends formats responsive to technical and customer requirements. - 2-4 years of prior experience with product documentation (HW service procedures) with a multinational company. - Software & Hardware technical writing - Strong skills/proficiency in using MS Word and Oxygen XML (Mandatory) documentation editors. - Knowledge about other industry standards, software or tools for documentation. - Should have worked Product manufacturing companies or clients. (ref:hirist.tech)

Location: chennai, IN

Posted Date: 11/23/2024