Collections Specialist

Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!

A year of growth, and we're just getting started! Our Global Service Centers (GSC) in Mexico and Brazil have been thriving for over a year now, and we're taking it to the next level. As part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us—where your passion will navigate the future of global commerce.

We Offer:

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives. Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers. We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives. We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.

Our opportunity

We are looking for our new Account Receivable Specialist to join our collections team, which is responsible for managing the financial relationship with our customers. Maersk's collection team has well-defined processes that guarantee excellent results for the company and its stakeholders.

Key Responsibilities:

• Conduct team processes and activities, such as: identification, write-off of securities and accounting for payments, sending receipts and proof of payments, returning available balance to the client, in accordance with internal procedures, deadlines and established goals, aiming for the best result.


• Support management in controlling processes, in accordance with internal procedures and deadlines, through reports extracted from systems, analyses and controls with the objective of achieving the area's goals.


• Conduct the accounting of amounts that require specific accounting procedures with other business units abroad, with authorization from the accounting area and through information obtained from internal clients, to adjust the receipt, according to the correct location of receipt.


• Ensure the cancellation of amounts from defaulting clients, by writing off securities in the Financial System and with written authorization according to internal procedure, complying with the accounting area's instructions on the control of the "provision for doubtful debts" (PDD).


• Develop analysis of improvements that meet the needs for adjustments in processes and systems, using the acquired expertise and opportunities for change, so that better work solutions and results are applied.


• Contribute to the accounting area in postings and writing off receipts, through analysis of information and research in the Financial System, in order to clarify doubts and confirm the correct accounting allocation of values.


• Promote meetings with the team to align weekly work expectations, proposing discussions on day-to-day problems and demands with suggestions, to better define priorities and direct solutions.


• Maintain updated controls and statistics, analyzing data beforehand with validation of information, to determine the results of the team's processes.


• Be a role model with regard to KPIs, ensuring consistent and compliant results.


• Strengthen relationships with customers, providing solutions that enable the best financial flow for both parties.

We are looking for:

• Experience in accounts receivable.


• Technical skills: advanced Excel and Office package. Knowledge of SAP is desirable.


• English Level: advanced.


• Academic background in Finance, Accounting, commercial, Logistics degrees or related fields (desired).


• Soft Skills: Good analytical skills, focused on results and good interpersonal relationships.

If you have been reading so far, we’re glad to see you are interested. And if you want to use your skills to make a difference, we look forward to hearing from you. Apply now!

Learn more about us:

A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: https://www.maersk.com.

At Maersk, we're not afraid to drive change or reinvent ourselves. As a result of this, our Global Service Center (GSC) in Asia has partnered with the Americas region to create a new GSC hub in the Americas based in Mexico City, Mexico and a dedicated GSC satellite center in Santos, Brazil. These new locations are designed to enhance our customer experience by being even closer to them, facilitating multi-lingual and scalable talent availability, enable standardization of processes all while supporting our customers’ growing needs.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.