Internal Sales Executive

Purpose of the role:

• Working in a team of 4, you will be responsible for driving business growth by increasing the number of quotations produced for each of our Sales Areas in the UK.
• Efficiently process, qualify, and quote new leads generated through our website or by our area sales team.
• Support the generation of new leads through outbound sales activity to our key audiences.
• Provide information to potential clients to help them make informed decisions about our lift solutions including price, timeframe & suitability.

Main responsibilities:

• Follow up, evaluate and qualify incoming leads to determine their potential as qualified sales opportunities.
• Initiate contact with prospective clients to gather necessary information, understand their requirements, and provide preliminary information about our products and services.
• Build accurate and competitive lift quotes that meet customer specifications and requirements via our online tool Lift Quoter.
• Collaborate closely with the Sales Team to provide them with the necessary support, including follow-up on quotations, additional information requests, order processing and appointment scheduling.
• Utilise our Customer Relationship Management (CRM) system to track and manage leads, quotations, and client interactions.
• Stay informed about industry trends, competitor offerings, and customer preferences to tailor quotations effectively.
• Assist Area Sales Team with generating regular reports on quotation activity, conversion rates, and other relevant KPIs to assess and improve performance.
• Perform product demonstrations for clients when required.
• Additional/different appropriate responsibilities to ensure the needs of the client and business are best served, at all times.

Skills and knowledge required:

• Proven experience in a similar role in sales.
• A dynamic, fast-paced and motivated attitude to converting leads and seeking opportunities to sell.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• A customer-focused mindset with a passion for helping clients find the best solutions.
• Proficiency in using CRM software and Microsoft Office Suite including Dynamics 365 & Business Central.
• Ability to work independently and as part of a team.
• Resilience, flexibility, and patience.

Desirable:

• Knowledge of lift industry products and terminology.