Project Manager - CRM

Project Manager - CRM

Hybrid role (3 days in the office)

You must have experience of the Discovery Phase/Vendor Selection of a CRM programme.

My leading Software Client is looking for a Project Manager to take responsibility for leading one or more functional workstreams that will be gathering, analysing, documenting, and managing business requirements through the full lifecycle of programme

As Project Manager, you'll be responsible for:

Define the objectives, outcomes, benefits, resources, timescales, budget, deliverables, responsibilities etc associated with the workstreams that you are managing

Set project standards and methods along with the other project managers and the project office

Collaborate with senior management and stakeholders to ensure that they provide the necessary input to the programme and stay motivated to do so

From your experience on similar projects, identify all aspects of scope that your workstreams depend upon and ensure that they are documented in sufficient detail to avoid ambiguity at later stages in the programme

Lead you workstreams' team members in all activities and in production of their deliverables and in doing so ensure that your workstreams collaborate and align with other workstream (functional, non-functional/technical, data, change, reporting and testing)

Skills & Experience

Extensive project management experience with a proven record of balancing multiple competing priorities and deadlines

Full responsibility for the delivery of multiple £1m+ full lifecycle Sales system implementation, integration, upgrade and migration projects that include these areas

Experience of best practice ways of working, risks and mitigations, ideally in implementing one or more of the following platforms:

Microsoft D365 Sales Cloud, CPQ

Salesforce Sales Cloud, CPQ, Revenue Cloud

Oracle Sales Cloud (Fusion)

Oracle NetSuite for Sales

Experience of project managing business systems implementations for 500+ users in multiple locations