Implementation Project Manager

Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise-wide productivity. Aveni harnesses the power of voice to drive unprecedented efficiency and oversight. We’re using the latest in AI to automate and innovate, empowering businesses to achieve exceptional productivity and compliance outcomes.

Role Summary:

We’re seeking an experienced Project Manager to lead the successful implementation of Aveni's AI solutions for our clients. You’ll work closely with cross-functional teams to deliver projects on time, within scope, and within budget. As the main point of contact between clients and internal teams, you’ll manage client expectations, project schedules, and resources, ensuring a seamless experience from pre-sales through post-sales.

Key Responsibilities:

• Project planning & coordination - Define the scope of the implementation project, objectives, timelines and key tasks in collaboration with key internal and external stakeholders. Develop these into a detailed project plan, ensuring alignment between client requirements and product team deliverables.
• Client communication - Serve as the primary point of contact for clients throughout the implementation process and seek value-add opportunities for face-to-face interactions. Establish and maintain strong, collaborative relationships with clients to ensure their needs are met and manage their expectations by providing regular project updates and addressing any issues or concerns promptly.
• Stakeholder collaboration - Work closely with internal teams, including product, engineering, sales, implementation and support, to ensure alignment and effective communication throughout the implementation process. You will also conduct regular project status meetings to ensure alignment across internal and external stakeholders.
• Documentation & reporting - Prepare and maintain comprehensive project documentation, including implementation plans, status reports, risk logs and post implementation retrospectives.
• Process & Best practices - Lead the business in developing and refining project management methodologies and processes to improve efficiency and optimise client outcomes and ROI.

Requirements:

• Experience: Proven track record in Project and Implementation management in client-facing roles, ideally in software and financial services.
• Skills: Exceptional communication skills, organisational and prioritisation abilities, and proficiency in project management tools like Jira.
• Attributes: Proactive, dependable, and a team-oriented self-starter with a strong interest in AI and financial services.

Benefits

This is a great opportunity to work at the cutting edge of Artificial Intelligence, Natural Language Processing and software development. Alongside a competitive salary, we also offer:

• 34 days holiday plus your birthday off
• Strong career progression opportunities
• Share options
• Remote and flexible working
• On-going career development and training
• Freebies and discounts (Free coffee, movie downloads, discounts on high street stores, supermarkets, and restaurants)
• Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counseling and emotional support)
• Physical health (Access to fitness portal including HIIT workout, boxing, yoga as well as gym discounts)
• Pension scheme

Join Us in Making a Difference

At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI!