Aftersales Manager

Job Title: Aftersales Manager - Must have 3 years Automotive experience

Location: Portsmouth

Salary: £60,000 (depending on experience) + CBS car + bonus – OTE 80K

Are you an experienced professional in the automotive industry looking to elevate your career? An esteemed client is seeking a dynamic Automotive Aftersales Manager to join their team in Portsmouth. This role offers an exceptional platform to showcase your leadership skills and make a significant impact within a reputable organisation.

The successful candidate will enjoy a competitive salary package, comprehensive benefits, and the chance to work within a forward-thinking company that values innovation and excellence. This position promises not only professional growth but also the satisfaction of contributing to a high-performing team in a vibrant and supportive environment.

Key Responsibilities:

- Oversee the aftersales department, ensuring the highest levels of customer satisfaction and service efficiency.

- Develop and implement strategies to drive aftersales performance, including parts and service sales.

- Manage and mentor a team of skilled technicians and support staff, fostering a culture of continuous improvement.

- Monitor and analyse key performance indicators, making data-driven decisions to enhance departmental performance.

- Liaise with other departments to ensure seamless operations and customer experiences.

Essential Skills and Experience:

- Proven experience in an aftersales managerial role within the automotive industry.

- Strong leadership and team management capabilities, with a track record of driving performance improvements.

- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.

- Proficiency in using automotive management software and systems.

- A customer-centric approach, with a commitment to delivering exceptional service.

This role is ideal for a motivated individual who thrives in a fast-paced environment and is passionate about the automotive sector. If you possess the required skills and experience, this could be the perfect next step in your career. Embrace the chance to lead a dedicated team and drive success in a prestigious company based in the heart of Edinburgh.