ServiceNow Developers/Lead - ITSM/ITIL Modules

Role Responsibilities : - Implement standardization and best practice for ServiceNow custom application development implementation - Develop custom applications and feature to satisfy business needs - Develop Flows Flow designer for custom applications and features - Develop queries reports and dashboards and Workspaces - Develop Inbound Email Actions - Develop integrations in ServiceNow utilizing ServiceNow table APIs scripted Web Services and custom REST APIs - Create and configure Business Rules UI Policies UI Actions Client Scripts SLAs Notifications and ACLs including advanced scripting of each - Import data into ServiceNow utilizing Scheduled Jobs Flows Import Sets and Transform maps - Follow coding standards and convention while development - Implement standards and best practices for maintaining the health performance and scalability of the custom app - Implement prototyping POC as needed - Work with customer team members to capture business requirements and translate them into appropriate technical solutions - Proactive responsive and focused on anticipating future requirements and or issues - Strong collaboration with stakeholders including internal customers stakeholders and vendors to understand challenges and gain consensus on improved system and operational solutions - Must have experience in implementation of ServiceNow Instance Upgrade Technical and Industry Experience : - Industry and project experience of 5 years with ServiceNow - At least 2 years hands on experience in developing custom app using App Engine and Flow Designer - Experience in implementing custom applications which include but not limited to custom tables catalog items Flows script includes portal widgets ACLs and business rules etc - Expertise with JavaScript HTML and CSS - Expertise in implementation of ServiceNow Instance Upgrade - Experience working in an IT Service Management ITIL Agile DevOps environment - Expertise in ServiceNow Coding java script business rules client scripts UI Policies etc - Knowledge on ServiceNow ITSM in ServiceNow - Experience on REST SOAP based integrations and inbound email actions - Sound knowledge of industry standards and methodologies - Strong analytical skills communication and presentation skills - Strong interpersonal skills with a collaboration mindset both within and outside the immediate team - Creative and solution oriented - Willing to take on new challenges and drive them to completion Certifications Preferred : - ServiceNow Certified System Administrator CSA - ServiceNow Certified Application Developer CAD - ServiceNow Certified Implementation Specialist ITSM CIS ITSM - ITIL v3 4 Foundation Skills : - ServiceNow-CustomApp Development (ref:hirist.tech)

Location: in, IN

Posted Date: 11/24/2024