SailPoint Developer - Identity Governance & Administration

Job Description : - Daily monitoring of scheduled jobs, lifecycle events and co-ordinate across different team to resolve issues. - Perform user and access administration activities (e.g., manual provisioning/deprovisioning, lock/unlock, password management etc.) using IGA solution(s) like SailPoint, Saviynt, IBM ISIM, CA IDM, Oracle IDM, etc. - Support staging of certifications and it's remediation periodically. - Monitor incident queue, triage and resolve issues (e.g., troubleshooting access, provisioning issues, user password management, enable, disable, terminate and/or unlock user accounts etc.) within SLA - Fulfill catalogue-based service requests (e.g., granting/revoking access, updating user attributes, updating workgroup members etc.) - Monitor service mailbox and support end user queries - Generate reports for daily/periodic user administration or processes - Support IT Risk or audit teams with reports, evidence, and process walkthroughs - Support change documentation, change deployment and post-change validations - Document and update Standard Operating Procedures (SOP) and operational runbooks - Identify opportunities to improve process efficiencies and effectiveness Qualifications : Required : - 2 to 9 years of Identity Governance and administration (IGA) service delivery - 2 to 9 years hands-on experience on access and user administration in one or more IGA solution(s) (SailPoint/Saviynt/IBM ISIM/CA IDM/Oracle IDM, etc.) - Strong understanding of user life cycle events supported by IGA - Prior experience in working in operations - Experience in ticketing tools for access management, tracking progress/escalation, and generating operational reports - Experience in developing SOP and runbooks - Strong understanding of Excel functions - Experience in ticketing tools such as ServiceNow and bug tracking tools e.g. JIRA - Flexibility to work in shifts - Bachelor's degree is required. Ideally in Computer Science, Cyber Security, Information Security, Engineering, Information Technology - Business proficiency in English language - Ready to work in rotational shifts, including night shift - Experience in working with distributed teams across different geographies Preferred Qualifications : - Experience and knowledge in cyber security or identity and access management - Ability to adhere to client's information security policies and clearly articulate the need for information security - Knowledge of business process, user provisioning process, and security maintenance processes - Excellent written and verbal communication skills (ref:hirist.tech)

Location: in, IN

Posted Date: 11/24/2024