ServiceNow Developer - ITSM Module

Title : ServiceNow Developer Location : Permanent remote Do you enjoy working in a fast-paced, growth-oriented environment? Do you have a passion working with clients and cross-functional teams to support Enterprise Platform Development? If so, we are looking for you As a ServiceNow Developer focused on ITSM, you will work with product and technology teams to help develop multiple, high-priority enterprise initiatives that will make a significant impact in transforming the financial industry. Working Hours : From 2 pm to 11 pm IST to support US and UK-based clients. Preferred Start Date : Immediate Responsibilities : - Work with Business stakeholders, Project manager(s), engineering teams and technical support teams to design, develop and configure ServiceNow ITSM module. - Work with ServiceNow ITSM modules; specifically, development and configuration of Service Catalogs. - Implement Service Catalogs using workflows and/or flow designer as per the requirements. - Analyze requirements and various possible approaches to implement the solution and guiding client teams to choose the best implementation path. - Work on UI policies, Client Scripts as per the requirements. - Configure Access Controls to maintain the required security. - Develop necessary documentation as needed e.g., technical design, developer notes. - Manage communication and deliverables from all stakeholders for project initiatives. - Communicate proactively with all stakeholders and decision makers. Qualifications : - Have 3-5 years of progressive experience as a ServiceNow Developer in Enterprise Technology space. - Excellent knowledge of end - to end ITSM process - Excellent knowledge of Service Catalogs. - Understanding of CSM, ITAM and other modules. - Understanding of REST /SOAP based integrations - Excellent knowledge of Reports and dashboards - Excellent client /server-side scripting. - Excellent creating portal pages / widgets - Excellent knowledge of Import set / transform map / data source - ServiceNow Certifications are highly preferred. Other Skills : - Excellent verbal and written communication skills, problem solving skills, and attention to detail. - Comfortable leading and coordinating client calls and meetings, preparing status reports, presentations etc. - Personality to take the lead and ownership. - Understanding of Agile methodology (i.e., Scrum) and knowledge of JIRA / ADO is a must. - Have experience with Microsoft tools such as Teams, Office 365. - Are open to collaborate with global team. (ref:hirist.tech)

Location: in, IN

Posted Date: 11/24/2024