Insure Recruitment
Customer Service Advisor
Job Location
Twickenham, United Kingdom
Job Description
Are you a highly motivated individual with strong customer service skills in the insurance industry?
Our client, a leading personal lines insurance broker, is seeking two talented Customer Service Advisors to join their dynamic motor insurance team.
What you'll do:
Provide exceptional customer service through telephone and email interactions
Prioritise and process customer inquiries efficiently
Handle inbound calls from customers regarding their motor insurance policies
Make outbound calls to customers to address policy queries and provide updates
Process incoming communications from third parties to ensure accurate records
Maintain meticulous attention to detail and meet deadlines
Thrive in a fast-paced, target-driven environment
What you'll need:
Experience in the insurance industry, particularly motor insurance
Strong Customer service telephone skills, including both inbound and outbound calls
Excellent communication skills, both verbal and written
A friendly, patient, and helpful demeanor
A team-oriented approach with the ability to adapt to changing priorities
Exceptional attention to detail
Proficiency in Microsoft Office (Word, Excel, Outlook)
What would be great, but not essential:
CII qualification
Experience with Open GI software
What's on offer:
Competitive salary of £23,900-£24,500 per annum, depending on experience
Company pension scheme
Training towards the Cert CII qualifications
Subsidised eye tests
Employee assistance program
Cycle to work scheme
21 days annual leave plus bank holidays
Company & Team events
Office-based working hours a mix of Early/Late shifts:
Early shift: 08:30 - 17:30
Late shift: 10:00 - 19:00
Every third Saturday: 09:00 - 15:00
If you're passionate about customer service and eager to join a thriving insurance broker, apply now!
Please apply for the role by submitting your most up-to-date CV.
At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in this or other roles
Location: Twickenham, GB
Posted Date: 11/24/2024
Our client, a leading personal lines insurance broker, is seeking two talented Customer Service Advisors to join their dynamic motor insurance team.
What you'll do:
Provide exceptional customer service through telephone and email interactions
Prioritise and process customer inquiries efficiently
Handle inbound calls from customers regarding their motor insurance policies
Make outbound calls to customers to address policy queries and provide updates
Process incoming communications from third parties to ensure accurate records
Maintain meticulous attention to detail and meet deadlines
Thrive in a fast-paced, target-driven environment
What you'll need:
Experience in the insurance industry, particularly motor insurance
Strong Customer service telephone skills, including both inbound and outbound calls
Excellent communication skills, both verbal and written
A friendly, patient, and helpful demeanor
A team-oriented approach with the ability to adapt to changing priorities
Exceptional attention to detail
Proficiency in Microsoft Office (Word, Excel, Outlook)
What would be great, but not essential:
CII qualification
Experience with Open GI software
What's on offer:
Competitive salary of £23,900-£24,500 per annum, depending on experience
Company pension scheme
Training towards the Cert CII qualifications
Subsidised eye tests
Employee assistance program
Cycle to work scheme
21 days annual leave plus bank holidays
Company & Team events
Office-based working hours a mix of Early/Late shifts:
Early shift: 08:30 - 17:30
Late shift: 10:00 - 19:00
Every third Saturday: 09:00 - 15:00
If you're passionate about customer service and eager to join a thriving insurance broker, apply now!
Please apply for the role by submitting your most up-to-date CV.
At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in this or other roles
Location: Twickenham, GB
Posted Date: 11/24/2024
Contact Information
| Contact | Human Resources Insure Recruitment |
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