MGR Office Administration

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Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are provided.

JOB RESPONSIBILITIES

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  Direct supervision of two or more full time employees

  
  


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  In accordance with company policies and procedures oversees processing of accounting support functions including: collections, billing, verifications and payments of invoices, petty cash

  
  


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  Assigns processing orders and controls storage inventory

  
  


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  Coordinates the completion and filing of various forms and reports; verifies accuracy

  
  


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  Administers local HR processes as applicable

  
  


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  Collaborates and supports all other departments within the business unit

  
  


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  Reviews time cards and administers corporate payroll policies and procedures

  
  


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  Facilitates vendor coordination and supervision

  
  


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  Pulls monthly reports for key performance indicators

  
  


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  Trains staff in processes and procedures

  
  


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  Processes expense reports and tracks Capital Expenditure Authorizations

  
  


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  Conducts Sarbanes Oxley (SOX) Audits

  
  


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  Assists Associates in ensuring all documentation is SOX compliant

  
  


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  Maintains vehicle records and licenses

  
  


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  Updates General Price Lists and approves contracts as necessary

  
  


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  Manages Alarm Systems including codes, working order, etc.

  
  


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  Monitors document retention policies and disposes of expired documents in a secure manner

  
  


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  Prepares customer statements

  
  


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  Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

  
  


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  Assures compliance with all company policies and procedures

  
  

MINIMUM REQUIREMENTS

Education

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  High school diploma or equivalent

  
  


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  Completion of a diploma training program at a college or technical school preferred

  
  

Experience

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  5 years of administrative management experience with a strong customer service focus

  
  


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  3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience

  
  


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  MS Project management and database software experience or equivalent

  
  

Knowledge, Skills and Abilities

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  Ability to multi task and set priorities

  
  


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  Ability to work flexible hours as needed

  
  


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  Ability to work with minimal supervision

  
  


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  Ability to display compassion and remain calm in stressful situations

  
  


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  Working knowledge of office equipment including, calculators, copiers, printers, and fax machines

  
  


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  Communication skills both orally and in writing

  
  


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  Customer service skills

  
  


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  Organizational and problem solving skills

  
  


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  Understands confidential matters and documents

  
  

Postal Code: 43213

Category (Portal Searching): Operations

Job Location: US-OH - Columbus

Job Profile ID: F00234

Time Type: Full time

Location Name: Forest Lawn Memorial Park Mgmt Co. and Forest Lawn Memorial Gardens