Senior Business Analyst

**This role is a hybrid position: 2 days on-site required**

As a Senior Business Analyst you will be involved in one or several of the following activities: stakeholder requirements elicitation, end user studies, process definitions, pre-studies, modelling, and design to find the optimal solution and requirements management of our business and technical solutions as well as manage backlog items. In this role you will be expected to gain a deep understanding of our business goals and stakeholder needs when working with various local and global business processes, services, and solutions.

Main responsibilities:
• Handle customer contact to conduct requirements elicitation
• Perform end user studies and end user evaluation to secure that important user needs are met with the prototype or working solution
• Perform prototyping, which is designed to meet user needs and goals
• Responsible for securing that the requirements can be understood by both Business and IT and used by application development team.
• Document the requirements in Jira entries, support management of the backlog and running scrum ceremonies.
• Support the Test Lead with organizing and leading User Acceptance Demo and User Acceptance Test meetings as needed.
• Support prioritization of scope based on end user needs and business value
• Initiate communication channels for end users to ensure that everyone working with the solution understands for whom the solution is created and their needs
• Support the consistency with global processes and application use
• Propose changes that make the software product more efficient and/or reduce operation or maintenance cost
• Continuously work to improve existing ways of working
• Facilitate workshops locally or globally
• Lead business change initiatives

Requirements

Required Competencies:
• 8+ years of experience as a Business Analyst or Solutions Engineer working in an Agile environment with Agile methodologies
• Experience in creating and working with roadmap planning
• Elicitation techniques knowledge
• Analytical thinking and problem-solving mindset
• Confident and strong communication skills – both oral and written in English.
• Ability to run meetings and workshops
• Excellent documentation skills
• Team player – must be able to work with people at different levels of the organization and in a global team
• Software development and/or maintenance experience would be appreciated
• Experience in application data modeling, activity diagrams is beneficial
• Experience using Confluence and Jira a must
• CCBA, CBAP certification is a plus

Project experience in one or more of the following is a plus:
• Process development
• Change management
• Service development
• CRM
• Telematics
• Identity management
• eBusiness

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Retirement Plan (401k, IRA)