Senior ServiceNow Developer - ITSM/ITBM Modules

ABOUT : The Solution Architect is a key member of the ServiceNow implementation project team and is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager, Technical Architect and supporting team members to deliver the complete solution for the customer. RESPONSIBILITIES : - Participate in process flow analysis and process redesign along with the Project Manager. - Ability to work in ServiceNow proposals by creating High Level and Low-Level Design Document. - Share best practices and be consultative throughout the technical design of the project. - Produce a detailed functional design document to match customer requirements. - Ability to produce a technical specification for custom development and systems integration requirements. - Participate in internal projects as required. - Maintain current ServiceNow knowledge through self-study and utilization of available training. PREFERRED SKILLS/EXPERIENCE : - Ideal candidate must be self-motivated with a proven track record in ITSM and ITAM. - Must be comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. - Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities in a fast moving environment. Additional preferred qualifications are : - Hands-on with ServiceNow and ability to train rest of the team for various technical roles(SystemAdmin, Developer, Implementation Specialist.) required for ServiceNow implementation. - Must have experience with ITAM, ITBM (PPM) and Service Portal. - Advanced experience in ITAM, ITBM, PPM, ITSM, ITOM, CMDB, Orchestration, HRSD, CSM and Scope Applications. - ServiceNow e-bonding with proprietary or custom develop solution. - Strong presentation and communication skills. - Ability to understand business requirements and convert them into solution designs. - Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. - Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities. - Should have participated in, and be familiar with project methodologies. - 8 years of relevant experience in professional services or customer support operations. - 5 - 7 years of ITSM systems integration and/or implementation experience. - Proven Solutions consulting experience. (ref:hirist.tech)

Location: in, IN

Posted Date: 11/25/2024