Supervisor

Job Title: Hotel Supervisor
Location: Eltermere, Lake District, Cumbria
Salary: £28,000 per year
Job Type: Full-time, Permanent
Accommodation: Available

Job Description:

We are seeking a dedicated and experienced Hotel Supervisor to join our boutique hotel located in the stunning Lake District. This role is ideal for a hospitality professional looking to step into a leadership role and make a significant impact in a picturesque setting.

Key Responsibilities:

• Assist the Hotel Manager in overseeing daily operations across all departments to ensure smooth and efficient service.
• Lead and motivate the hotel team to deliver exceptional guest experiences.
• Support staff recruitment, training, and development to maintain high operational standards.
• Help maximise room occupancy and hotel revenue through strategic planning and excellent service delivery.
• Ensure compliance with health and safety regulations and maintain quality standards throughout the property.
• Monitor budgets, assist in financial performance analysis, and implement cost control measures.
• Build strong guest relationships, handle feedback professionally, and encourage repeat business.
• Liaise with external suppliers and service providers to ensure high-quality partnerships.
• Support the management of facilities, including the restaurant, bar, and spa, to maintain superior standards.

Requirements:

• Proven experience in a supervisory role or as an Assistant Hotel Manager within the hospitality sector.
• Familiarity with hotel management software and booking systems.
• Strong leadership, communication, and organisational skills.
• Financial acumen and experience managing budgets or P&L statements.
• A proactive problem-solver who thrives under pressure.
• Passionate about delivering excellent guest service.
• Knowledge of the Lake District and its local attractions is a plus.

Why Join Us?
This is a fantastic opportunity to grow your career in a boutique hotel surrounded by the natural beauty of the Lake District. With accommodation available, transitioning into this role will be seamless, allowing you to focus on delivering exceptional service and making a real impact.

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