Customer Service Advisor (m/f/d)

Become part of the James Hardie Europe GmbH success story. Your Partner in Growth.

We are the global market leader in fiber gypsum and fiber cement solutions with the fermacell® and James Hardie brands. With our ground-breaking innovations we change the way Europe builds. We are setting new standards in areas such as lean manufacturing, demand creation and implementing our push-pull strategy. Every day, our fantastic team combines the creative spirit of a start-up with the power of a global market leader.

To strengthen our team, we are looking for a

Customer Service Advisor (m/f/d)

fulltime role at our office in Sutton Coldfield, UK Head Office.

Your tasks

• Order processing (SAP) including planning and organizing the logistics
• Enquiries over the phone and per email from partner and end user
• Customer and master data maintenance for national and international partners
• Processing of customer complaints and credit notes
• Contact person for our UK sales team and central functions
• Department-related tasks or projects as required

You are...

• smart? You have completed a commercial apprenticeship with professional experience in the office. You feel confident in using SAP R/3 and MS Office.
• driven? Standing still is a foreign word for you. Your high level of self-motivation and "get-things-done mentality" drives you, because you not only want to achieve your goals, but also exceed them.
• real? You inspire not only our local partners, but also our team with your friendly, winning, and confident manner.

What we offer

• A dynamic environment in a global growth company
• Continuous, individual development opportunities
• The freedom to participate in processes and projects
• Various benefits such as learning tool (master plan)

Curious?

Then become part of James Hardie. We are only strong together as a team. Diverse people drive innovation and growth. We are interested in what people think, regardless of culture, background, or personal belief. We are looking forward to getting in touch with you.

Contact

Susanne Haupt

HR Business Partner

James Hardie Europe GmbH

Bennigsen-Platz 1

40474 Düsseldorf

www.jameshardie.de

jobs@jameshardie.com