Aftersales Coordinator

Holt Engineering are working with high profile company in the Swanwick area who are looking for a friendly Aftersales Coordinator.

An award winning company in the marine sector. With an international client base and an excellent reputation, a core company value is the delivery of an unparalleled level of in-service support to each of our clients. The successful Aftersales Coordinator will represent the company in every interaction they have.

This a permanent position paying from £28,000.

As a Aftersales Coordinator you will be:

• Responding to incoming aftersales and warranty requests
• Logging and maintaining a detailed tracker of all support requests & spare parts orders
• Preparing costings, quotations and invoices
• Using initiative to rapidly resolve problems in an efficient manner, often working under tight timescales.
• Coordinating refit projects, including shipping logistics, import/export of vessels
• Off-site works whilst liaising with and updating clients' order progress
• Planning of works in collaboration with the Production team, allocating labour, estimating work content, and creating quotations
• Arranging all travel bookings and logistics for Aftersales visits
• Working with customs agencies to ensure a smooth delivery through transit of goods and parts
• Managing incoming calls, transferring internally and ensuring messages are forwarded immediately to the responsible person

To be a successful Aftersales Coordinator:

• Proactive, can-do attitude with a drive to boost sales
• Experience in sales, negotiations, and quoting works
• Experience with ERP software (ideally Sage 200)
• Experience working in a client-facing role
• Strong knowledge of the marine sector
• Advanced Microsoft Office skills.

Benefits for the successful Aftersales Coordinator:

• Training and development
• Private Pension
• Life Insurance
• 25 days holiday plus bank holidays

The working hours are Monday to Thursday 8am - 17:30pm with an early finish Fridays!

If you are an experienced Aftersales Coordinator looking for a new challenge Apply Now! Or call Sam on 07485 390946.



Location: UK, GB

Posted Date: 11/25/2024