CRM Manager

CRM Manager

Location: In Office 3x a week in Hammersmith

Salary: £50,000-£60,000 depending on experience

When was the last time you moved? Chances are you used this brand.

The Opportunity:

• The team is on the lookout for a CRM Manager who will dive into shaping and driving CRM strategy across valuable international markets. Reporting directly to the Head of Product Marketing, this role offers plenty of visibility and influence with key business stakeholders.
• You’ll lead initiatives to boost sales and deepen customer engagement, taking charge of strategies that deliver real results.
• In this role, you’ll refine customer segmentation, ensuring every message is personalized and perfectly timed to resonate with the audience. Plus, you’ll design captivating, creative campaigns that seamlessly complement the efforts of the Brand, Performance, and Partnerships teams.
• The business are at an exciting point in their journey – they are undergoing a major brand refresh and pushing into further international markets – your contribution will shape the trajectory of this brand in the coming years!
• This role is perfect for a driven and experienced Associate Manager ready to level up, or a Manager with up to a year of experience at this level. If you love staying hands-on and are excited by the challenge of helping a brand transform its identity and expand its market reach, this could be the ideal next step for you.

The Company:

Join an innovative tech and marketplace brand transforming the moving experience across the UK and Europe ! With over 7.6 million customers and businesses served in the past decade, they’re revolutionising logistics with smart technology and innovation. They’re on a mission to make moving not only an above average experience, but a genuinely nice experience their customers will enjoy.

About You:

• Proven experience in B2C and B2B (ideally) to drive marketplace growth- but this is a predominantly B2C role.
• Quick on your feet, you execute planned campaigns and jump on new opportunities seamlessly
• Skilled in CRM (HubSpot pro), with a knack for best practices
• Collaborative and persuasive, building strong relationships with tech and operations teams
• Clear communicator, simplifying complex ideas for everyone
• Commercially savvy, focused on impact and revenue growth
• Action-oriented with a history of delivering fast results
• Able to commute to Hammersmith 3 days a week
• Must have the right to work in the UK; visa sponsorship unavailable

How to Apply?

If you're interested in this opportunity, then apply here on LinkedIn or send your CV to nusrat@pivotallondon.co.uk to arrange a conversation.

Please note applicants will need to share a portfolio.

You can also contact me at +44 7584 689959.

Please note applications without full rights to work will not be considered, as this opportunity is not able to provide sponsorship.

Check out more opportunities: Visit https://www.pivotallondon.co.uk/job-board.aspx

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