Field Service Engineer

Based in Cirencester, our client has over 15 years' experience of bringing innovative technology to business reality. Their team of professional IT and business experts, most of whom have been with the company for many years, are focused on providing their customers with exemplary levels of service.

Field Service Engineer (Fitter / Installer)
Field-based role throughout the UK (travel required)

• £23,000 - £26,000 Salary + Benefits + annual bonus dependent on experience
• Day shifts Monday - Friday with occasional evening, weekend and overnight work required

Our client offers critical Digital, Network and Cloud solutions ensuring scalable infrastructure for their market-leading clients. They pride themselves on high customer satisfaction and offer a client facing service desk to ensure a smooth running of these solutions. Since 2006, they have created hardware and software solutions, recently the cloud-based solutions have been developed to optimise client's efficiency and capability to grow.?

They offer a collaborative working environment where you are encouraged to think outside the box when resolving issues. You will be fully supported in your role and will have access to relevant courses to broaden your skills.

The Role

They are currently seeking a Field Service Engineer to join their dynamic team – although technology focussed, the role would be suitable for someone with prior experience in shop fitting or general labouring with full training provided. In this role, you will be responsible for travelling throughout the UK to install enclosures and networking/Wi-Fi equipment for our clients. Additionally, there will be opportunities to carry out IT equipment replacements, decommissioning, and deploying equipment to meet customer requirements. This role is physically demanding and will involve significant time spent away from home due to travel requirements.

Key Responsibilities:

• Attend customer sites to install digital signage enclosures and equipment
• Deploy and install IT equipment, including switches, access points, TVs, and computer equipment, at customer sites
• Attend customer sites to complete PPM activity (equipment checklists & cleaning)
• Maintain stock inventory at your location – collect and return items to a designated location
• Provide accurate weekly time and expense sheets
• Complete detailed and accurate reports for each job attended
• Liaise with the service desk and projects team to confirm work orders and resolve issues at customer sites
• Demonstrate an understanding of Trust Systems ISO Certifications and the obligations within this role
• To demonstrate an understanding of Trust Systems ISO certifications and the obligations within this role

About You:

• Previous experience in shop fitting, IT, or data cabling would be advantageous but not essential. Full training will be provided
• Existing IPAF, CSCS, ECS cards would be advantageous but not essential
• Physically fit and able to perform tasks that involve extensive manual handling, use of ladders, and power tools
• Hold a full UK driving license, as extensive travel throughout the UK and occasionally overseas is required

You must also have first class skills in written and spoken English with excellent grammar, along with an organised approach and an ability to prioritise.

Due to the nature of our client, you will need to pass a background check to BPSS Standard – applicants that do not meet this requirement cannot be progressed.

The successful candidate will be rewarded with great training, a positive environment in which to work and a competitive package including a company contribution pension, annual bonus scheme, private healthcare and staff events.?Travel expenses and accommodations are provided during travel along with Company clothing.

If you are a motivated individual with a willingness to learn and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional service to our clients across the UK.

We see this very much as a fantastic opportunity to join a growing, fresh and vibrant company with a great foundation and even bigger plans for the future.

How to apply for the Field Service Engineer job

If you have the skills and experience required for this Field Service Engineer job, just click “apply” today and watch out for an email giving you more information on how to tailor your application and provide a cover letter or any other supporting documents you may have.

You must be eligible to work in the UK, no agencies please.

Previous roles may include 3rd Line, 2nd Line, 1st Line IT Support, Senior IT Support Technician, Senior IT Support Engineer, Field Service Engineer, IT Helpdesk, CSCS, IPAF, IT Field, IT Service Desk

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