Relationship Manager (NQ)

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

Section 1: Position Summary

Serve as primary point of contact providing specialized trust and fiduciary services to high-profile institutional accounts, including qualified and non-qualified plans sponsored by Fortune 500 companies

Section 2: Job Functions, Essential Duties and Responsibilities

Nurtures long standing relationships with clients by delivering high quality and responsive service that exceeds their expectations

Leads efforts to onboard new accounts, gather relevant information and coordinate account opening process

Reviews agreements and prepare internal documentation to assure proper administration

Meets periodically with contacts, ensure timeliness of client deliverables, and field inquiries

Directs Trust Administrators with the processing of stock and mutual fund trades, wire transfers, checks, plan sub accounting, and various reconciliation processes

Works closely with Senior Management, Trust Administrators, Operations, Financial Analysts and Attorneys to perform services

Presents annual account reviews at weekly committee meeting and actively participate in internal planning and coordination meetings

Facilitates participant communications related to employer stock funds and distributions

Promotes procedural prudence by complying with policies and procedures, retaining records and responding to audit inquiries

Identifies cross-selling opportunities to support business development within the

Supervision

N/A

Section 3: Experience, Skills, Knowledge Requirements

Bachelor’s degree from an accredited university or college

Minimum of five years of relevant professional experience

Strong MS Office skills to include Outlook, Excel, Word and PowerPoint

PREFERRED (BUT NOT REQUIRED) EDUCATION OR SKILLS FOR THIS ROLE

Trust system experience (e.g., SEI’s Trust3000)

Certified Employee Benefits Specialist (CEBS) or other retirement industry certificates

COMPETENCIES

Client Service Oriented

Personable

Team Player

Proactive

Problem Solver

Resourceful

Independent

Integrity

Time Management

Detail Oriented

TRAVEL

Up to 5%

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

We are proud to be an Equal Opportunity Employer

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Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).