Network Engineer - Routing & Switching

Responsibilities : - Troubleshooting customer technical faults and driving fault resolution. - Regular communication verbally and written with existing customers. - Take ownership and effectively manage support tickets including incidents and change requests. - Documentation of customer solutions - OSS System, Visio documentation, technical summary write-up. - Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects. Requirements : - Knowledge of networking principles equivalent to CCNA R& S or JNCIS-ENT level. - Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, and VPLS. - Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, and VRRP. - Excellent verbal and written communication skills with a professional phone manner. - Flexible approach to work with the ability to work effectively under pressure. - Ability to work in a team with little supervision using own initiative. - Strong customer service focus. - Responsible and willing to take ownership. - Eager to learn and develop technical skills. - Positive and professional attitude. - CCNA, CCNP, and/or JNCIS-certified. - Experience with Unix-based operating systems. - Programming and scripting experience (python, bash scripting). - Juniper platform configuration experience is ideal, SRX and EX series. - Firewall configuration experience is advantageous, particularly with Fortigate, Palo Alto, and Cisco ASA. - Experience with Alcatel SR and ESS. - Experience with using networking test tools such as Wireshark. Required Technical Skill : Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper. Wireless; Cisco, Meraki, Aruba. Security; Palo Alto, Prisma, Fortinet, Cisco ASA. SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage. Cisco NAC ISE, SD-A/DNAC, DOT1x. (ref:hirist.tech)

Location: ahmedabad, IN

Posted Date: 11/26/2024