In Technology Group
VOIP Engineer
Job Location
Balsall Heath, United Kingdom
Job Description
Job Opportunity: VoIP Engineer Salary: £30,000 - £35,000 Location: Birmingham Area
Additional Benefits:
Employee Ownership Bonus: Eligible after 12 months of employment
Overtime Pay: £140 for each on-call weekendOur client is a leading provider of telecom and data services through dealers and resellers across the UK, is seeking a skilled VoIP Engineer to join their dynamic team. With a focus on maintaining and growing their channel base as the BT switch-off approaches, this is an exciting opportunity to play a pivotal role in our business growth.
As a VoIP Engineer, you'll collaborate closely with dedicated provisioning and sales teams, delivering technical support to ensure seamless customer onboarding and troubleshooting. Their employee-owned culture fosters collaboration, innovation, and a shared commitment to success.
Key Responsibilities:
Provide technical support for customer onboarding and issue resolution
Collaborate with sales and provisioning teams to deliver a seamless customer experience
Troubleshoot and analyse VoIP systems using tools like Wireshark, tcpdump, and sngrep
Occasionally travel to customer sites when required
Requirements:
2-3 years of hands-on experience with VoIP PBXs and Unified Communications
Solid understanding of VoIP protocols
Proficiency in call flow analysis with tools such as Wireshark
Strong knowledge of networking technologies (OSI model, TCP/IP, LAN, WAN, DNS, DHCP, QoS)
Familiarity with telecommunications standards like DECT, SIP, and Analog
Bonus: Experience with Microsoft 365 licenses
Excellent problem-solving, technical, and communication skills
Ability to quickly learn and adapt to new products and technologies
Valid driving license with access to a car for occasional travel
Willingness to participate in the on-call weekend rota (approximately once per month)Join our client's company and become a key contributor to their ongoing success. If you're a proactive and technically skilled professional with a passion for VoIP technologies, we'd love to hear from you!
Apply today!
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
Location: Balsall Heath, GB
Posted Date: 11/26/2024
Additional Benefits:
Employee Ownership Bonus: Eligible after 12 months of employment
Overtime Pay: £140 for each on-call weekendOur client is a leading provider of telecom and data services through dealers and resellers across the UK, is seeking a skilled VoIP Engineer to join their dynamic team. With a focus on maintaining and growing their channel base as the BT switch-off approaches, this is an exciting opportunity to play a pivotal role in our business growth.
As a VoIP Engineer, you'll collaborate closely with dedicated provisioning and sales teams, delivering technical support to ensure seamless customer onboarding and troubleshooting. Their employee-owned culture fosters collaboration, innovation, and a shared commitment to success.
Key Responsibilities:
Provide technical support for customer onboarding and issue resolution
Collaborate with sales and provisioning teams to deliver a seamless customer experience
Troubleshoot and analyse VoIP systems using tools like Wireshark, tcpdump, and sngrep
Occasionally travel to customer sites when required
Requirements:
2-3 years of hands-on experience with VoIP PBXs and Unified Communications
Solid understanding of VoIP protocols
Proficiency in call flow analysis with tools such as Wireshark
Strong knowledge of networking technologies (OSI model, TCP/IP, LAN, WAN, DNS, DHCP, QoS)
Familiarity with telecommunications standards like DECT, SIP, and Analog
Bonus: Experience with Microsoft 365 licenses
Excellent problem-solving, technical, and communication skills
Ability to quickly learn and adapt to new products and technologies
Valid driving license with access to a car for occasional travel
Willingness to participate in the on-call weekend rota (approximately once per month)Join our client's company and become a key contributor to their ongoing success. If you're a proactive and technically skilled professional with a passion for VoIP technologies, we'd love to hear from you!
Apply today!
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
Location: Balsall Heath, GB
Posted Date: 11/26/2024
Contact Information
| Contact | Human Resources In Technology Group |
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