Senior Support Engineer - Unix/Linux

Job Description : A scientific degree with at least 4-10 years of experience in the technical support arena in a software and/or Telco environment. Preferably in a multi-national company dealing with customers and colleagues around the world. - Strong practical Unix/Linux operations, administration and troubleshooting skills. - TCP/IP and knowledge of networking. UNIX scripting and maintaining Databases. - Very good debugging in packet/network captures through wireshark, tcpdump, tshark etc - Linux System Administration or DevOps experience with an emphasis on system and application Support, Deployment & automation - Deep networking experience from OSI layer 2 to layer 7 (TCP/UDP/IP, HTTP, HTTPS, load balancers, firewalls, routers, switches) - Experience with SQL, LDAP or RDBMS - Good Understanding around Monitoring & Reporting tools - Grafana, Kibana, Pentaho, Splunk, Nagios etc etc - Public/Private Clouds & Virtualization (AWS, Openstack, VMWare) - Understanding of CI/CD, Kubernetes, Ansible, Genkins and Dev-Ops concepts. - Proven skills in writing scripts (Shell, Perl, Python) to automate routine tasks or issue troubleshooting techniques and debugging skills to understanding existing one too. - Proven technical expertise in Mobility, Internet and/or mobile technologies with strong problem solving skills and demonstrated ability to articulate and present technical solutions to address business problems. - Strong interpersonal and communication skills, both written and verbal with the ability to develop and maintain strong working relationships at all levels both with the customer and internally. - Demonstrated ability to work under pressure and manage critical situations and to influence without direct authority. - Being politically astute with an understanding of commercial impact and principals. - Being operationally driven with proven experience in a results-driven environment. - Being customer focused and self-motivated and with strong teamwork skills and a flexible approach. (ref:hirist.tech)

Location: pune, IN

Posted Date: 11/27/2024