Senior Software Support Engineer

Job Description : Essential Duties : - Investigate and resolve issues reported for a large web application following best practices such as authoring or updating unit tests, writing maintainable code, applying established patterns and algorithms. - Analyse performance and develop improvements to performance of web application. - Assist with security updates to web application. - Perform upgrades to 3rd party libraries and tools used by the web application - Implement new web application software features and products following best practices such as authoring of unit tests, writing maintainable code, applying established patterns and algorithms - Specialize in client or server-side web application development as a member of a project team. Preference for familiarity with the full technical stack. - Develop software to support internal initiatives, tools, update framework and application functionality - Work as part of an Agile SCRUM team in the planning, scoping, estimation and execution of technical solutions - Work within a wide range of new and legacy code and technologies in a mature codebase - Ability and willingness to work long hours with little direction to meet given deadlines for work delivery - Other duties as assigned Qualifications : - 4 years' experience in software engineer role on a maintenance and/or support team, 6 years preferred. - 4 years' Genero BDL experience is required, 6 years preferred. - Experience with the newest 4Js Genero BDL suite - Experience with GitHub and Jira - Bachelor's degree in computer science or information technologies required. Equivalent experience will be considered. - Knowledge of current web client technologies including demonstrable proficiency with HTML, CSS, JavaScript, jQuery, client MVC and .net. - Proficient in SQL, Oracle experience a plus - AI Copilot experience, preferred - Angular experience, preferred - Experience with eFinancePlus or another ERPs system, preferred - Familiar with OWASP threats and mitigation techniques - Strong written and verbal communication skills to interact with American school customers. - Ability to determine level of effort and document project/code specifications to such a degree that another engineer can interpret them. - Must have the ability to communicate cross functionally with customers, services, support, and engineering teams to deliver requirements. - Must have the ability to explain technical subject matter to non-technical individuals. - Strong presentation skills - Strong ability to work with current software design principles and concepts such as patterns, algorithms, data structures, dependency injection, MV- , SOA, n-tier architecture. - Strong ability to manage a heavy workload with multiple projects, tight deadlines, and frequently changing priorities. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 11/27/2024