Sales Support Executive- Logistics

Company description:

XPO, Inc

Job description:

Here at XPO Logistics, were currently recruiting a Sales Support Executive to join our dynamic Solutions Design team.

Working as an integral part of the commercial team, you will coordinate andundertake market reviews and research which enables you to continuously provide the business teams with insights, trends and actionable intelligence.

You will help to shape the value proposition, service developments and our ESG offering through competitor studies and analysis. In addition, you will support the Sales team with RFIs and commercial proposals and ensure our database is maintained with the relevant information.

Pay, benefits and more:

We are looking to offer a competitive salary. Also, we offer 25 days of holiday (plus bank holidays) and the option to buy additional days. Youll have access to various high street discounts, access to XPO University, a cycle to work scheme, a workplace pension and many other perks.

What youll do on a typical day:

Market Intelligence

• Obtain, analyse and share external information on competitors and target customers to assist the Business Development and wider teams.
• Collate and share relevant market information from business intelligence platforms, e.g., Tracker, IGD
• Identify new trends in the industry or changes in competitor strategy.
• Identify creative ways to obtain insight from our customers and potential customers on their needs.
• Work closely with the Sales and Marketing teams to identify and plan for networking and engagement opportunities including exhibitions and sector specific events.
• Identify new target opportunities in existing & new verticals including barriers to entry.

Support Sales process

• Supporting the business development teams with the preparation of RFIs and customer proposals.
• Maintain, update and improve the digital library of resources, including company information databases, photo libraries, bid response material, to ensure readily available information when required.

Continuous Improvement

• Work with the Sales and Marketing teams to inform sales materials and messaging.
• Facilitate the sharing of sales insight information with key stakeholders across the business. Gathering internal market & customer intel across the Business Units
• Identify and implement improvements and enhancements to the company sales process.
• Maintain and continuously improve boilerplate bid materials and sales collateral used by the business development teams.

What you need to succeed at XPO:

• Essential: Transport/logistics experience
• Essential: Experience in market and competitor analysis lead generation to the sales teams.
• Essential: Experience collating a sales material database.
• Essential: Excellent communication and stakeholder management at all levels.
• Essential: Customer focused working to tight deadlines in a fast-paced, collaborative environment.
• Essential: Strong expertise on Microsoft Office programs (Word, Excel and PowerPoint)

• Desirable: Experience of CRM tools, including Salesforce, would be advantageous.
• Desirable: creative software skills with adobe (not needed but nice to have)
• Desirable: any experience with tendering tools or bid management (not needed but nice to have)

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesnt precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please dont hesitate to let us know.

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