Production Print Field Service Engineer

I have a fantastic opportunity to work for a leading provider of office technology and IT services . My clients are looking for skilled light Production Print FSE to cover areas within the Midlands. As this role is a hybrid position you must be happy to support and assist in the refurbishment of print devices too.

Responsibilities:

Providing the very best service levels to our clients at all times
Responding and arriving on clients site promptly and within set SLA response times
Repairing any reported device mechanical & i.t. issues, plus provide regular scheduled preventative maintenance calls on equipment
Keeping up to date with all manufacturer service bulletins
Networking equipment including scanning & document management solutions on all new multi-functional devices sold throughout the product range
Take responsibility for all parts stock
Providing remote technical phone support to clients, attempting to resolve any problems by phone
Time management and fast pace is essential as is being a quick learner, with hands on training
Skills/Experience Required:
All candidates must have experience as a field based engineer and be enthusiastic, polite, mechanically and i.t. literate, highly organized, plus have good customer communication skills. Problem-solving and identifying faults on mechanical equipment in addition to i.t. issues, is an essential skill for this role whilst full training will also be provided on-going.

Package

Basic is up to £34,000
Toyota Hybrid Car + fuel
Annual Bonus up to £500
26 days holiday + bank holidays
Pension
For further details and to apply for this role should you meet the above criteria please email

Location: Humberstone, GB

Posted Date: 11/27/2024