Cruise Line Coffee Machine Service Engineer

Coffee Machine Service Engineer - Cruise Line and National Support

Location: South of England, preferably near Southampton

About Us: Our client is a market leader in the manufacture of professional coffee machines. They are expanding their team to enhance service levels and increase their field engineer base. They are looking for a positive and enthusiastic Coffee Service Engineer to join their team, focusing on the Cruise Line business and providing national support when needed.

Key Responsibilities:

• Provide dedicated service to cruise ships, including global travel for maintenance and repair work.
• Install coffee machines during dock times.
• Offer regional support across the UK between sailings.
• Ensure timely completion of cruise line service calls.
• Develop technical knowledge to support both cruise line and national operations.
• Communicate effectively with the service desk and customers to assess and meet their needs.
• Investigate and resolve issues with coffee machines satisfactorily.

Requirements:

• Relevant industry experience with bean-to-cup coffee equipment.
• Customer-oriented with strong organizational skills.
• Proficient in using systems like Outlook, Excel, and Explorer.
• Flexible and able to work under pressure.
• Must have a valid passport.

Benefits:

• Fixed salary of £30k - £32k (dependent on experience).
• Company van (available for private use).
• Annual bonus potential.
• Mobile phone and laptop for service reports.
• Company pension plan (10% non-contributory).
• Private health cover.
• Death in service benefit.

If you are passionate about coffee machines and believe you can make a positive impact, please apply with your CV for further details.

Apply today or reach out directly to us at:
Email:
Phone: 01384 246262 /07940149373

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