SherwinWilliamsUk
Logistics Coordinator
Job Location
Chapeltown, United Kingdom
Job Description
As our Logistics Coordinator / Customer Service Specialist for our Autmotive Customer Service team you will be based from our Chapeltown, Sheffield (UK) site.
In this role you will be providing a variety of customer service support to internal and external customers including solving problems, researching complex information and building customer relationships.
This role requires French speaking language skills alongside English.
Equal Opportunity EmployerAn equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Location: Chapeltown, GB
Posted Date: 11/27/2024
In this role you will be providing a variety of customer service support to internal and external customers including solving problems, researching complex information and building customer relationships.
This role requires French speaking language skills alongside English.
Our offer
- Work life balance
- Competitive compensation programme
- Career growth opportunities in a truly international environment
- Innovation leaders in the protective coatings industry
- Sherwin Academy offers continuous training programmes for all seniority levels
- Attractive wellbeing, mental health, women & inclusion and ID&E programmes
- Receives and handles complex customer
- Can handle all levels of complexity in orders (including export paperwork and certifications).
- Contributes actively alongside Senior CS Specialists, as a Subject Matter Expert in Projects such as SalesForce, New Product introductions, Export, Client on-boarding,Warehouse setups, IT enhancements, etc
- Assists with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management.
- Develops and reviews correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns.
- Builds customer relationships and serves as a liaison between sales personnel and customers to clarify orders, provide technical guidance (where appropriate), and facilitate recurring or new orders.
- 2-3 years of progressive customer service experience.
- ERP (SAGE and/or SAP and/or Oracle 11i and12, Analytics)
- Experience of producing export documentation and knowledge of the export process and incoterms
- French language skills
Equal Opportunity EmployerAn equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
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Location: Chapeltown, GB
Posted Date: 11/27/2024
Contact Information
| Contact | Human Resources SherwinWilliamsUk |
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