BMC Helix Migration Specialist

Responsibilities : - Conduct a thorough assessment of our existing BMC Helix environment to identify potential bottlenecks, inefficiencies, and areas for improvement. - Define the infrastructure and resource requirements for migrating BMC Helix to a container-based architecture, ensuring optimal performance and scalability. - Develop a comprehensive migration plan, including data mapping, application compatibility testing, and risk mitigation strategies. - Deploy BMC Helix in a containerized environment, leveraging best practices for security, reliability, and maintainability. - Migrate configuration settings, data, and workflows from the current production environment to the new containerized setup, ensuring seamless continuity of operations. - Rigorously test the migrated environment to verify data integrity, functionality, and performance. - Execute a smooth cutover process, ensuring a successful transition to the new BMC Helix environment. Qualifications : - Bachelor's degree in information technology, Computer Science, or a related field. - 3-8 years of hands-on experience with BMC Helix products or other ITSM tools. - In-depth understanding of ITIL frameworks and best practices. - Strong problem-solving skills and attention to detail. - Proven ability to work independently and collaboratively in a team environment. - Excellent communication skills, both written and verbal. Preferred Skills : - Experience with containerization technologies (e.g, Docker, Kubernetes). - Knowledge of cloud platforms (e.g, AWS, Azure, GCP). - Scripting skills (e.g, Python, PowerShell) (ref:hirist.tech)

Location: pune, IN

Posted Date: 11/28/2024