Rackspace Technology - Cloud Practice Engineer - AWS/DevOps

Job Profile : Cloud Practice Engineer Job Description Summary : - Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. - Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. - Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Job Description : Critical Competencies : - Listens attentively to others, ensuring they have the opportunity to finish speaking without disruption or interruption; asks thought-provoking follow-up questions. - Picks up on non-verbal cues and uses own body language (e.g., eye contact, nodding head) to show receptiveness, attentiveness and interest. - Asks for clarification and validates understanding of messages by providing appropriate responses. - Anticipates and takes action on what needs to be done to accomplish an objective, task or goal; finds alternative or less obvious ways to carry out plans. - Sets challenging yet motivating short and long term goals which lead to beneficial individual and team results. - Accepts ownership for individual performance, results and actions; volunteers for tasks before being asked by others or being forced by events. - Gathers pertinent information about a problem by analyzing data and patterns and identifying underlying issues. - Researches and recommends more detailed solutions to resolve problems. - Implements solutions based on advanced knowledge of standard practices and previous experiences; escalates complex or unprecedented issues and needed. - Confirms comprehension and understanding of complex information (e.g., legal, operational risk, and regulatory data) by correctly and clearly answering routine questions. - Creates clear, concise and organized communication materials (e.g., policies & procedures, guidelines, presentations, messages). - Considers and understands the audiences specific needs and comprehension level to determine the most appropriate message and delivery method, limiting or explaining technical language. - Communicates effectively with customers; listens to customers concerns and issues regarding technology; determines customers needs and expectations and responds accordingly. - Ensures that operational teams and subcontractors have a clear understanding of customer requirements; identifies technical issues and provides data to support solutions. - Considers new ways of using technology to meet or enhance customers needs. - Makes accurate judgments regarding the time required to complete various work outputs - Builds due dates into assignments and proactively follows up with team members to ensure deadlines are successfully met. - Balances several tasks and priorities simultaneously, and seeks guidance when necessary. Key Responsibilities : - Other Incidental tasks related to the job, as necessary. - Create well-designed, documented, and tested software features that meet customer requirements. - Identify and address product bugs, deficiencies, and performance bottlenecks. - Working with customers engineering teams on a wide variety of projects - Writing infrastructure as code (CloudFormation, Terraform) - Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc - Linux/Windows administration, automated deployments, scripting Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives. - Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers. Knowledge : - Extensive knowledge of cloud services, methodologies, best practices, and tools - Solid understanding of Cloud infrastructure - Knowledge about common security frameworks and standards (NIST, HIPAA, PCI, etc) Skills : Generic DevOps Skill Baseline Coding : - Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level) - Continuous Integration / Continuous Deployment - VCS (Git Based VSC) family with commit, branch, merge, review process understand pre/post hook - Design/implement branching strategy (e.g., git flow, GitHub flow) - Design/implement group development collaboration process (access control, code review/approval, integration with other CI tools) Artifact Repository : - Familiar with one of the popular antifactory management tools CI/CD tools : - Implement CI services (VCS, antifactory repo, build, release) - Design/implement CI/CD pipeline - Operating System familiar with Linux or Windows OS Cloud Skill : - Baseline - Automation IaC : - Use cloud IaC language to implement cloud resources or operation process - Use orchestration tools to organize IaC code and inject configurations CI/CD : - Implement CI services (VSC, Artifacts repo, build service pipeline service) - Implement CI/CD pipeline to build/deploy infrastructure or application - Design/implement best practice CI/CD - Landing Zone (Multi Account Framework) - Identity Access Management (IAM) Security : - Networking - Compute (VM, Container platform, Function) - Virtual Machine workload - Implement serverless solution for operational purpose - Data storage, Database - Configuration management - Secret Management - Monitoring and Logging - Message Queue (ref:hirist.tech)

Location: in, IN

Posted Date: 11/28/2024