Zensar Technologies - CRM Developer

Key Responsibilities : - Design, develop, and customize CRM systems using platforms like Salesforce, Microsoft Dynamics, or HubSpot. - Configure workflows, rules, and custom objects to automate processes and improve efficiency. - Integrate CRM systems with other business applications, such as marketing automation, email marketing, and sales enablement tools. - Import, clean, and maintain accurate customer data within the CRM system. - Create and manage custom reports and dashboards to track key performance indicators (KPIs) and analyze customer behavior. - Provide training and support to users on how to effectively use the CRM system. - Troubleshoot and resolve user issues. - Identify opportunities to improve CRM processes and workflows. - Implement new features and functionalities to enhance the CRM system's capabilities. Required Skills and Experience : - Strong understanding of CRM systems, such as Salesforce, Microsoft Dynamics, or HubSpot - Proficiency in programming languages like Apex, JavaScript, or Python - Experience with data integration and ETL processes - Knowledge of SQL and database concepts - Familiarity with web development technologies (HTML, CSS, JavaScript) - Excellent problem-solving and analytical skills - Strong communication and interpersonal skills - Ability to work independently and as part of a team - - Attention to detail and accuracy (ref:hirist.tech)

Location: pune, IN

Posted Date: 11/28/2024