Artificial Intelligence Expert - Chatbot Architecture

Job Description : AI Expert ChatBot. Overview : - The AI Expert ChatBot is a pivotal role within our organization, dedicated to enhancing our customer interaction through advanced automation strategies. - As an expert in artificial intelligence and chatbot technologies, this individual will lead the design and implementation of intelligent conversational agents designed to improve user engagement and customer service efficiency. - The role involves collaborating closely with cross-functional teams-including product managers, software engineers, and data scientists-to develop sophisticated AI solutions that resonate with our users' needs. - By leveraging state-of-the-art technologies such as Natural Language Processing (NLP) and machine learning, the AI Expert will not only deliver transformative chatbot experiences but will also continuously fine-tune these systems based on user feedback and performance metrics. - This role is crucial for driving our digital transformation initiatives and ensuring that we remain competitive in an evolving market landscape. Key Responsibilities - Design and develop innovative chatbot architectures using AI technologies. - Utilize Natural Language Processing techniques to enhance chatbot understanding and response accuracy. - Create and refine machine learning models to improve user interaction outcomes. - Conduct conversations and use case analysis to define chatbot functionality and features. - Collaborate with UX designers to ensure a seamless user experience. - Implement robust testing protocols to evaluate chatbot performance and user satisfaction. - Integrate chatbot systems with APIs and backend services to expand functionality. - Monitor and analyze chatbot performance metrics for continuous improvement. - Document chatbot design processes and update stakeholders regularly. - Stay updated on the latest trends in AI and chatbot technology. - Conduct training sessions and workshops for team members on chatbot capabilities. - Participate in Agile development processes for project management. - Gather and incorporate user feedback to enhance chatbot usability. - Provide technical support and troubleshooting assistance for chatbot-related issues. - Collaborate with marketing teams to align chatbot capabilities with business objectives. Required Qualifications : - Bachelor's degree in Computer Science, Artificial Intelligence, or a related field. - Master's degree or Ph.D in AI or a related discipline is a plus. - 3 years of experience in AI development, specifically with chatbots. - Proven experience in Natural Language Processing and Machine Learning. - Strong proficiency in programming languages such as Python, Java, or Node.js. - Experience with cloud services (AWS, Azure, Google Cloud) for deploying AI solutions. - Familiarity with chatbot platforms such as Dialogflow or Microsoft Bot Framework. - Understanding of data structures and algorithms associated with AI and ML. - Prior experience with RESTful API development and integration. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work effectively in a team-oriented environment. - Knowledge of Agile methodologies and project management tools. - Experience in user experience design and user interface principles. - Willingness to keep abreast of emerging technology trends. Skills : natural language processing,user experience design,python,java,microsoft bot framework,restful api,agile methodologies,cloud technologies,data analysis,artificial intelligence,dialogflow,problem solving,node.js,chatbot ux design,aws,chatbot strategy,google cloud,azure,openal,machine learning. (ref:hirist.tech)

Location: in, IN

Posted Date: 11/28/2024