Rently - IT Support Engineer

Job Description : We are looking for self-motivated, great team-player and passionate IT Systems Engineer with keen eyes towards developing innovative solutions for identified business problems using ones skills and expertise. What we offer : Provide a fully empowered, engaging, and innovative work environment. An accelerated career growth path along with a compensation that is best in the industry with all statutory benefits. Your key responsibilities : - Manage and maintain the organization's IT infrastructure, including servers, firewalls, switches, Access points and antivirus software, storage systems, and containerized platforms. - Install, configure, test and maintain primarily Linux operating systems with Windows and Mac OS, Application software and system management software. - Implement and enforce security best practices to protect the organization's systems and data from unauthorized access, malware, and other security threats. - Provide technical support to end-users, including troubleshooting hardware and software issues, assisting with system configurations, and resolving user access problems. - Maintain accurate records of all IT assets, including hardware, software licenses, and peripherals. - Track asset details such as purchase date, warranty status, configuration, and location. - Ensure that purchased assets meet the organization's technical requirements and budget constraints. - Identify potential vendors based on the organization's needs and requirements. - Negotiate favorable terms and conditions in contracts with vendors, including pricing, delivery schedules, service level agreements (SLAs), and warranties. - Serve as the primary point of contact for vendors and facilitate communication between vendors and internal stakeholders. - Collaborate with other teams to develop and maintain business continuity plans that address both IT and non-IT aspects of business operations. - Rently is an ISO 27001 and 27701 and SOC2 certified company, so all employees need to understand the responsibilities and adhere by Rently Policies & Procedures. Skill Set Requirements : - 3 5 years of experience as an IT Systems Engineer. - Good written/verbal English communication skills. - System Knowledge (Linux / Windows/ Mac). - Dynamic and Proactive. - Good Interpersonal skills. - Can work with minimum supervision. - Excellent sense of urgency. - Flexible approach to work. - Analytical mindset. - Vendor Management and negotiation skills. Professional Commitment : Being a product-based company, we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So as a company we expect Candidates who are looking for a long-term association with the organization (at least a minimum of 2 3 years) need to apply. (ref:hirist.tech)

Location: coimbatore, IN

Posted Date: 11/28/2024