Senior Technical Consultant - IT Infrastructure

What Work You Will be Responsible For: - Provide remote support of end users' desktops, servers, and networking infrastructures. - Helpdesk support of MS Office 365 applications and Azure - Interact with end users to troubleshoot general IT issues and security applications. - Assist senior engineers on new or existing projects and deployments. - Manage client networks, Backups, Firewalls, and Security - Project planning and development - Documentation of systems and projects - System monitoring of client networks and managed services. - Software deployments, patches, updates, and reporting - Able to work on different schedules throughout the day, including weekends. Basic Qualifications : - An Excellent attitude, looking to GROW and work as a team player. - 8-10 years of work experience with helpdesk and technical project background - Experience with Microsoft Windows Desktop and Server Editions - Experience with user creation/management in Active Directory, Entra/AzureAD - General knowledge and experience with firewalls, routers, wireless networks, and security - Familiar with productivity applications and networking under Microsoft Windows and MacOS - Experience with configuration, installation, and support of desktops - Experience with Microsoft Office 365 and Azure Virtualization - Experience working with Office 365 Business tenants. - A working knowledge of networking concepts (Security, Network, CCNA, or similar is a ) - WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUS - Capable of adapting and learning new technologies quickly - The ability to communicate technical ideas in simple terms. - A clean-cut appearance for virtual meetings - ConnectWise Experience a PLUS Certifications : - One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500) (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 11/28/2024