ServiceNow Developer - ITSM Module

Job Description : Responsibilities : - Designs, develops, configures and customizes ServiceNow applications and services to automate and integrate workflows - Write ServiceNow integrations and automations using integration hub and other technologies - Delivers new functionality across applications - Supports entire development lifecycle - Analyze and translate business information and technical requirements into architectural blueprints - Propose solutions to achieve complex business objectives - Advise on configuration and coding standards - Support the design and implementation of a platform operating model to achieve desired outcomes and facilitate end-user adoption - Guidance on prototyping and accelerating time from design to deployment - Drive solid instance health by reviewing and guiding the remediation of configurations that do not align to ServiceNow best practices - Define solutions across the platform that align to out of the box capabilities - Drive the adoption of new features and functionality - Work closely with the Enterprise Architecture team to align with other products and solutions - Lead technical conversations and assist in training and mentoring of more junior staff - Design, develop, and support ServiceNow HRSD, ITSM solutions, Service portal, reporting, etc. - Design, develop, and support integration between ServiceNow HRSD and other applications including customer's HR system. - Development of robust and performant solutions - Collaborate with the team to ensure compatibility and consistency across different module and functionalities of the platform - Create solutions keeping architecture & best practice principles in mind for new business requirements - Research new functionality and recommend solutions that deliver customer value - Stay up-to-date with the latest ServiceNow platform updates and enhancements and recommend best practices for portal development (ref:hirist.tech)

Location: in, IN

Posted Date: 11/28/2024