Risk Resources India

Kore.AI Developer - IVR Technologies - SmartAssist/XO Platform

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Job Location

bangalore, India

Job Description

Must Have : Technical/Functional Skills : KORE.ai SmartAssist and XO Platform, Java, Java Script, Python, XML, Web Services API, Analytical, Problem Solving and Coordination Skills, AWS, IVR Systems Awareness (Genesys/Alvaria), NLP Awareness Experience Required Technology requirements : - Min 2 yrs hands on KORE.ai (SmartAssist and XO Platform), IVR Technologies (like Gensys and Alvaria), Java, Java Script, Python - Good understand on Conversational AI Platform - Exposure to Gen AI and NLP aspects - Good experience in understanding the business requirements and creating chatbots as well as conversational bots - Experience on Node Js used for chatbot backend technology - Hands-on experience with full cycle of Bot development - Blueprinting, Dialog Tasks, Entity Extraction ,NLP, API Management, Testing(Batch Cycle) and Deployment. - Strong understanding of Analyze features on trends, analysis of Bot usage Roles & Responsibilities : - Develop and design the technical solution in line with Client functional specifications. - Validate the technical solution and confirm if it works as per requirement. Ability to use simulation and testing tools of Kore.ai - Work with Kore's development and QA testing teams to deliver the technical solution. - Implement and deliver bot-based solutions for the client as per business requirements (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 11/28/2024
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Risk Resources India

Posted

November 28, 2024
UID: 4911944976

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