Master Data & Credit Control Specialist

Role: Master Data & Credit Control Specialist

Location: Blackburn, BB1 2FA

Job Type: Full time Permanent

Salary: Up to £25,000 Dependant on Experience

Company: EG On The Move

About the role:

As the Credit Control and Master Data Specialist, you will play a key role in ensuring effective credit control processes and maintaining accurate master data. Reporting to the Credit Control & Master Data Manager, you will be responsible for managing customer accounts, raising B2B customer invoices, monitoring credit limits, and chasing overdue payments. You will also ensure the integrity of master data records, supporting the companys financial operations by ensuring timely collections and precise customer and supplier data.

Key responsibilities:

• Credit Control: Manage customer accounts, monitor outstanding balances, and chase overdue payments to ensure timely collections
• Invoice Raising: Accurately raise and process B2B customer invoices in a timely manner, ensuring compliance with contractual agreements and company policies
• Customer Account Management: Set up and maintain customer accounts, ensuring credit limits are adhered to and updated in line with company policies
• Master Data Maintenance: Ensure the accuracy and integrity of customer and supplier master data, including creation, updates, and periodic reviews
• Credit Risk Monitoring: Assess customer creditworthiness and recommend adjustments to credit limits where necessary
• Reporting: Provide regular updates on aged debt, outstanding balances, and other key credit control metrics to the Credit Control & Master Data Manager
• Query Resolution: Investigate and resolve customer queries related to invoices, payments, and account discrepancies promptly and professionally
• Process Improvement: Identify and suggest improvements to credit control, invoicing, and master data processes to enhance efficiency and accuracy
• Compliance: Ensure all credit control, invoicing, and master data activities adhere to internal controls and external regulatory requirements
• Collaboration: Work closely with the Finance team and other departments to align processes and resolve any issues impacting financial operations
• Ad Hoc Tasks: Support the Credit Control & Master Data Manager with additional projects, reports, and tasks as required

This list is not exhaustive and may be added to or amended from time to time

Essential:

• Previous experience in credit control or a related finance role
• Experience in raising and processing B2B customer invoices
• Strong understanding of credit management principles and processes
• Attention to detail and accuracy, particularly in maintaining master data records
• Excellent communication and negotiation skills, with the ability to build relationships with customers and colleagues
• Organisational skills, with the ability to prioritise tasks and meet deadlines
• Proficiency in financial systems and strong Excel skills; experience with Microsoft Dynamics 365 is advantageous

Good To Have:

• Knowledge of credit risk assessment and management
• Experience in a multi-site or retail environment
• Familiarity with process improvement and automation in credit control, invoicing, and master data functions

Whats in it for you?

Join EG On the Move and unlock a world of exciting opportunities and rewards!

• 15% Food to Go Discounts Greggs, Starbucks, Subway, Cinnabon, Chaiiwala & Sbarro
• Employee Assistance program
• Mental wellbeing and support
• Financial wellbeing
• Life coaching
• Legal Assistance
• Life insurance
• Retail Discounts
• Learning & Development Opportunities
• Bereavement support & Compassionate leave
• Work Anniversary Recognition Rewards
• Free Eye Test

Be a part of it:

Ready to take the next step in your career with EG On the Move? If you have a combination of the required skills and you're keen to take the next step in your career, we would love to hear from you!

Who Are EG On the Move

EG On the Move is a leading UK-based petrol forecourt and convenience retailer, headquartered in Blackburn, Lancashire. Formerly part of the EG Group, the company operates a vast network of stores offering a range of products and services, including fuel, foodservice, grocery, and merchandise. Known for integrating traditional fuel services with modern retail conveniences, EG On the Move features state-of-the-art EV charging stations and partners with leading food brands like Starbucks and Subway. Their strategic locations and focus on sustainability and customer convenience position them as market leaders, committed to innovation and excellence in the retail sector.

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