Staff Coordinator

Staff Coordinator

Southampton based office/WFH/ Southampton Port

Permanent, full time

Salary: £25-28k DOE

Our client, SMS International Shore Operations, is providing all passenger logistics services including port agency, turnaround services and shore excursions. Their teams welcome cruise guests from around the world and accommodate the needs of thousands of cruise ships every year. Dedicated, fully trained and experienced staff make sure to always provide excellent service under all circumstances through personal attention, an eye for a detail and commitment towards continued improvement.

Due to their continuing growth, they are now seeking an enthusiastic and reliable Staff Coordinator to join their busy team in Southampton, Hampshire.

Staff Coordinator, day to day duties:

• Maintaining a database on all staff to include their permanent schedules and rank
• Performing checks on the scheduling system confirming staff assigned schedule
• Updating management on the weekly staffing with actual vs. required staffing counts
• Preparing quarterly audits of staff passes to ensure they are always up to date
• Sending the pier staff hours by email and by post after every call
• Monitoring the quality of service being provided by staff
• Assisting with the training of new staff members
• Making sure all the employees are in uniform at all times
• Creating staff passes before the beginning of the season

Staff Coordinator, perfect candidate:

• Relevant qualifications or degree would be beneficial
• Some HR knowledge is essential, preferably within the travel industry
• Proficient in Microsoft Word, Excel and PowerPoint
• Attention to detail and problem-solving skills
• Detailed orientated and multi-tasker enjoy working within fast paced environment, under tight deadlines
• Excellent written and verbal communication skills
• Strong data entry and sorting abilities - speed and accuracy is a key
• Capable to analyse and resolve issues independently

Staff Coordinator, the benefits:

• 24 days of Annual Leave + Bank Holidays (or days in lieu)
• Competitive Salary
• Ongoing training and opportunities for career progression
• Long term permanent employment relationship
• Flexible working hours
• Participation in the success of the business
• Opportunity to work within a vibrant and multicultural team
• Supportive working environment

Because of the nature of the role a 10-year verifiable background check, including criminal, employment, education, and personal references will be required. Full Job Description can be provided.

Pure Human Resources Limited works in partnership with SMS International Shore Operations in providing HR and Recruitment support. No applications from agencies please.

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