Azure and 365 Operations Analyst

In support of RBG Kew's mission, you will be responsible for the upkeep and advancement of essential Azure and Office 365 cloud services as well as IT systems. These systems are the backbone of our IT services, catering to both internal and external users. Your primary focus will be on system design, installations, and system builds. You will play a key role in aiding the IT team in the seamless delivery, monitoring, and management of our daily production environments. This includes enhancing system security, configurations, and maintenance, and ensuring that documentation and diagrams are kept up to date.

Location:Kew Gardens, Richmond, Hybrid

Closing Date:08/12/2024

Essential

• Azure Cloud Expertise: Proficiency in working with Azure cloud services, including virtual machines, Azure Active Directory, and Azure App Service and identify issues and trouble shoot.
• Office365: Strong knowledge of Microsoft Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Security and Compliance: Understanding of security best practices in Azure and Office 365, as well as compliance requirements and how to implement them.
• Automation and Scripting: Proficiency in automating routine tasks using PowerShell or other scripting languages to improve efficiency and productivity.
• Identity and Access Management: Expertise in managing user identities, access controls, and authentication mechanisms in Azure and Office 365.
• Documentation and knowledge sharing: A commitment to maintaining comprehensive and up-to-date documentation of configurations, processes, and procedures. Committing to provide training of technical areas and upskilling colleagues in IT.
• Network Fundamentals: Knowledge of network infrastructure, including TCP/IP, DNS, DHCP, and VPN configurations relevant to Azure and Office 365.

This role is based at Kew with the option of regular home working, subject to operational requirements.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the worlds plants and fungi.

The salary for this position is£45,200 - £52,312 per annum, depending on skills and experience [Band E]

Our fantastic benefits package includesopportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership.We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking Apply for this job.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.