Account Manager

Job Role: Account Manager/Surveyor
Contract: Full Time

Whats on Offer:
An exciting opportunity to join a national company that represents a forward-thinking and growing industry.

As the Account Manager/Surveyor, you will act as the "Company Ambassador," working closely with others to foster and enhance client relationships, drive sales, and identify new business opportunities.

The Ideal Candidate:
We are looking for a dedicated, enthusiastic, and energetic individual who is self-motivated to succeed both personally and as part of a dynamic Account Management team.

Successful integration within a tightly-knit team is key, and those with a sense of humor paired with a resilient personality often excel in this role.

Applicants should be within easy commuting distance to our Ongar office. A full driving license is essential.

At least 2 years of experience in the drainage/plumbing industry is required. Specific skills and experience should be brought to the role to meet the following responsibilities:

• Serve as the primary contact for assigned clients
• Build and maintain strong, long-term relationships with customers
• Handle multiple clients simultaneously, often under tight deadlines
• Conduct site surveys and meetings with clients
• Prepare and submit quotations and reports
• Identify opportunities for growth with existing clients
• Explore and pursue new business opportunities and sales
• Communicate client needs and expectations within the company
• Manage client projects, ensuring alignment with both client and company goals
• Work closely with the sales team to approach potential clients
• Collaborate with the operations team to manage planned work from initiation to completion
• Participate in a telephone rota to provide technical advice to in-house engineers, currently every six weeks

• Proven background in drainage, plumbing, construction, or a similar field. A passion for buildings or mechanical systems is advantageous
• General educational qualifications with proficiency in IT for composing professional emails and reports. Familiarity with MS Outlook, Word, Excel, and PowerPoint is helpful
• Strong organizational skills with the ability to prioritize tasks efficiently
• A full driving license is mandatory due to site visits
• Excellent communication skills and telephone manner
• Professional appearance and punctuality are essential

Reporting to:
Operations Director

Location:
Essex, CM5

Salary:

• £40,000 basic
• OTE £70,000+
• Commission on sales
• Small company van with surveying equipment provided

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