Applications Support Engineer

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Application Support Engineer

Primary skill: Financial Applications Support (SAAS)
Secondary skill: .Net, SQL

Required Skills:
· Minimum 5-8 years of experience Support project experience with LS domain knowledge
· Must have hands on experience of handling support and enhancements for Finance Applications like Blackline, Alliant Royalty Management Software, Orbit etc. Must be well versed with application support and managed services model.
· ITIL knowledge is a must
· Interface with key application stakeholders to ensure that they are satisfied with the support services and processes that are being followed
· Operational Changes, Design, Build testing and implementation of changes due to application defects
· Preventive Maintenance
· Work on Change Requests initiated by business/ IT for any application changes that warrant any functional specification changes
· Resolve tickets in a timely manner and within defined SLAs.
· Manage and enhance the knowledge repository with updates of resolutions and FAQs.
· Support test, Computer System Validation and roll-out activities within planned application changes and maintain relevant documentation based on the application/business expertise.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!

Join us now!