In Technology Group
1st/2nd Line Support Engineer
Job Location
West London, United Kingdom
Job Description
Job Title: 1st/2nd Line Support Engineer
Sector: Education
Salary: £29,000
Location: City of London
Overview:
A growing education group based in London is looking for ab enthusiastic and driven IT engineer to join the team. This role provides the opportunity to be involved in 1st and 2nd line user support as-well as assists with an exciting range of projects.
Job Summary:
The Support role will be responsible of providing technical support across the company. You will be working across the service desk being the first point of contact with general IT support functions with potential exposure to project work too.
Role Responsibilities:
First point of contact for all IT related issues via the ticketing system
Office 365 Support and Administration
Azure and local Active Directory - users, passwords, account creation
Audio Visual Set ups and support
Maintain both Windows and Mac devices
Onboarding / Offboarding
VPNs - support
Escalations to 2nd and 3rd line
Assist with an exciting variety of projects
Administration tasks through Teams and SharePointTech Skills Required:
Active Directory
Azure
Office 365 or Exchange Online
MDM - Intune / SCCM / JAMF
SharePoint
Team / OneDrive
Virtual Servers via Hyper-V or VMware
Basic Networking knowledgePackage / Benefits:
£29,000 Starting Salary
25 Days Annual Leave
8 Bank Holidays
Pension
& More!!!In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
Location: West London, GB
Posted Date: 12/23/2024
Sector: Education
Salary: £29,000
Location: City of London
Overview:
A growing education group based in London is looking for ab enthusiastic and driven IT engineer to join the team. This role provides the opportunity to be involved in 1st and 2nd line user support as-well as assists with an exciting range of projects.
Job Summary:
The Support role will be responsible of providing technical support across the company. You will be working across the service desk being the first point of contact with general IT support functions with potential exposure to project work too.
Role Responsibilities:
First point of contact for all IT related issues via the ticketing system
Office 365 Support and Administration
Azure and local Active Directory - users, passwords, account creation
Audio Visual Set ups and support
Maintain both Windows and Mac devices
Onboarding / Offboarding
VPNs - support
Escalations to 2nd and 3rd line
Assist with an exciting variety of projects
Administration tasks through Teams and SharePointTech Skills Required:
Active Directory
Azure
Office 365 or Exchange Online
MDM - Intune / SCCM / JAMF
SharePoint
Team / OneDrive
Virtual Servers via Hyper-V or VMware
Basic Networking knowledgePackage / Benefits:
£29,000 Starting Salary
25 Days Annual Leave
8 Bank Holidays
Pension
& More!!!In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
Location: West London, GB
Posted Date: 12/23/2024
Contact Information
| Contact | Human Resources In Technology Group |
|---|